Highgate Hotels, LP
Director Sales & Marketing
Highgate Hotels, LP, Long Island City, New York, United States, 11101
Director Sales & Marketing
Requisition ID:
2024-54516
The following information provides an overview of the skills, qualities, and qualifications needed for this role.Category:
Sales/MarketingJob Location:
US-NY-New YorkProperty:
Graduate Roosevelt IslandCompensation Type:
YearlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive performance and maximize asset value.Location:
Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snohetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies.Overview The Director of Sales & Marketing is responsible for directing, coordinating, training and supervising the Sales Managers, Catering Manager(s) and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.Responsibilities
Supervise, administer and ensure timely completion of all activities of the Sales Department.Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.Meet or exceed set goals.Coordinate group, transient and catering bookings to maximize profits.Initiate and follow up on leads.Maintain and participate in an active sales solicitation program.Monitor production of all top accounts and evaluate trends within your market.Coordinate all non-group transient sales and catering solicitations to maximize overall profits.Administer training in the Sales and Catering departments, according to Highgate Hotel standards.Assist in the preparation of required reports in a timely manner.Conduct weekly sales meetings according to Highgate Hotel standards.Conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff and General Manager.Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP's.Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.Ensure that Sales and Catering Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA's) and in the Sales budget.Coordinate preparation of the annual revenue budget and Marketing Plan.Meet and greet onsite contacts.Develop networking opportunities through active participation in community and professional associations activities and events.Qualifications
At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.Supervisory experience required.Must be proficient in MS Office including Word, Excel, and Power Point.Must be able to effectively communicate both verbally and written with all level of employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Maintain high standards of personal appearance and grooming.Salary Range:
$140,000-$145,000Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel.
#J-18808-Ljbffr
Requisition ID:
2024-54516
The following information provides an overview of the skills, qualities, and qualifications needed for this role.Category:
Sales/MarketingJob Location:
US-NY-New YorkProperty:
Graduate Roosevelt IslandCompensation Type:
YearlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive performance and maximize asset value.Location:
Graduate Roosevelt Island is part of the Graduate Hotels collection located on the Cornell Tech Campus on Roosevelt Island, serving as the island's first hotel and marking the brand's debut in New York City. Architecturally designed by internationally renowned design firm, Snohetta, and interior design from Graduate Hotels' in-house team, the hotel blends Old School and New Age, taking inspiration from both the rich history of Roosevelt Island and the future of technology that the Cornell campus embodies.Overview The Director of Sales & Marketing is responsible for directing, coordinating, training and supervising the Sales Managers, Catering Manager(s) and Sales/Catering Administrators/Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues and Catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel's performance in the marketplace.Responsibilities
Supervise, administer and ensure timely completion of all activities of the Sales Department.Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.Meet or exceed set goals.Coordinate group, transient and catering bookings to maximize profits.Initiate and follow up on leads.Maintain and participate in an active sales solicitation program.Monitor production of all top accounts and evaluate trends within your market.Coordinate all non-group transient sales and catering solicitations to maximize overall profits.Administer training in the Sales and Catering departments, according to Highgate Hotel standards.Assist in the preparation of required reports in a timely manner.Conduct weekly sales meetings according to Highgate Hotel standards.Conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff and General Manager.Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP's.Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.Ensure that Sales and Catering Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA's) and in the Sales budget.Coordinate preparation of the annual revenue budget and Marketing Plan.Meet and greet onsite contacts.Develop networking opportunities through active participation in community and professional associations activities and events.Qualifications
At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience.Supervisory experience required.Must be proficient in MS Office including Word, Excel, and Power Point.Must be able to effectively communicate both verbally and written with all level of employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Maintain high standards of personal appearance and grooming.Salary Range:
$140,000-$145,000Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel.
#J-18808-Ljbffr