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MGM Resorts International

Marketing Executive - National Harbor

MGM Resorts International, Oxon Hill, Maryland, United States, 20745


The SHOW comes alive at MGM Resorts International!Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:It is the primary responsibility of the Marketing Executive at Bellagio is to expedite processes, use appropriate judgment and make decisions toexecute casino customer requests. All duties are to be performed in accordance with MGM Resorts International Marketing policespractices, and proceduresTHE DAY-TO-DAY:Determine and evaluate customers' casino activity to provide corresponding incentives and has authorization to approve limited amount of comps and allowances (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).Maintain property's customer base to support increasing the customer development efforts.Manage customers' reservations by using VIPR, OPERA & PATRON management systems.Minimum exposure to business decisions regarding customer credit lines, allowances, and comps.Assist in managing customers to profitable levels.Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-housecasino customers.May attend special event functions when appropriate to promote marketing efforts and greet customers.Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests forinformation about such guests in accordance with company policies.Resolve customer disputes and complaints to the satisfaction of the customer and the company.Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.THE RIGHT CANDIDATE WILL HAVE:3+ Years of Prior Relevant Experience as a Marketing/Executive/Casino Host.Bachelor's Degree or equivalent experience.Proof of eligibility to work in the country located.WHAT WILL MAKE YOU STAND OUT:Previous experience in a similar resort setting.2+ Years in the Hospitality industry.THE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomFree parking on and off shiftHealth & Income Protection benefits

(for eligible employees).Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityAre you ready to

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