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Groove Technology Solutions

Solutions Engineer Video

Groove Technology Solutions, Salt Lake City, Utah, United States, 84106


Groove Technology Solutions is a leading provider of innovative technology solutions for the hospitality industry, offering a wide range of services from DIRECTV, Internet, and Wi-Fi to video surveillance, phone systems, energy management, and other cutting-edge in-room technologies. Recognized as one of the "Fastest growing companies in Utah" and honored with awards for being one of the "Best Companies to Work For in Utah," we are committed to excellence and continuous growth.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Overview of Position

We are seeking a ready and capable individual to join our Video Engineering Team. This person will use their knowledge and skills to engineer DIRECTV, RF distribution, and related video systems for the lodging, healthcare, and senior living commercial industries at Groove that are set up and installed correctly.

What you’ll own

Engineering projects related to DIRECTV, RF distribution, and other video-related system deployment

Managing multiple projects

Develop fundamental training materials about DIRECTV and video-related systems to be used for Groove interdepartmental cross-training

Pre-sales support for all things DIRECTV and video-related systems

Tier III Project support to all ongoing DIRECTV and video-related systems being deployed

Provide escalation support to Groove’s in-house support team

Experience and skills you’ll have

A comprehensive understanding of DIRECTV (COM3000, AEP, DRE, etc.)

A comprehensive MATV and CATV RF distribution design and troubleshooting is a plus

A willingness to continue advancing their knowledge of DIRECTV and video-related system solutions

A basic understanding of IT and IPTV

Knowledgeable in Microsoft Office and G Suite

Ability to work with remote technicians to assist in troubleshooting issues during installations

Ability to work under pressure and meet timelines

Ability to travel when needed (10% during the initial training period, less than 5% after the training period)

Perks & Benefits

State of the art brand new office conveniently located in Midvale, Utah

Stocked kitchen

Onsite gym (Peloton included)

Onsite masseuse

Great medical, dental, vision, and even pet insurance

Life insurance, long and short-term disability coverage

401K with an employer match

Generous company provided physical and mental well-being program

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