Amazon
Communications Manager, Product Marketing & Thought Leadership
Amazon, Santa Clara, California, us, 95053
Description
We are seeking an experienced a Communications Manager to work closely with AWS’ Vice President of Product Marketing & Thought Leadership. The Communications Manager is responsible for partnering with the communications lead to implement comprehensive communication strategies that effectively promote the strategy and priorities of the organization. This role will partner closely with the executive team and work across the organization to help develop key messages, prepare speeches and scripts, and drive impactful internal and external communications.
This role is responsible for developing communications programs to support business priorities, organizational strategy and key issues. The ideal candidate will be adept at synthesizing complex information and customer stories to create communications and messaging that is compelling, timely, and relevant to both technical and non-technical audiences. Experience working with senior-level executives is preferred.
Preferred location for this role is in Seattle, WA, however will also consider candidates in Santa Clara, CA. Relocation offered to these locations only from within the USA only.
Key job responsibilities
Communications Planning:
• Execute comprehensive communication strategies to support AWS’s objectives and priorities.
• Collaborate with senior stakeholders to define key messages and ensure consistent communication across various channels.
• Monitor industry trends and developments to identify opportunities for enhancing executive communications.
Thought Leadership and Messaging:
• Craft clear and impactful messaging for both internal and external stakeholders.
• Develop talking points, presentations, and other communication materials for executives that align with the organization’s vision and goals.
• Collaborate with executives to ensure their AWS’s voice and message is effectively conveyed, and develop clear and concise briefing materials
External and Internal Communication Support:
• Help prepare executives for internal and external speaking engagements including the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
• Collaborate with cross-functional teams (Marketing, PR, AR, Legal, Employee Comms) to ensure consistent messaging and alignment on key topics.
• Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
4+ years of professional non-internship marketing experience
Bachelor's degree in Communications, Public Relations, or Journalism.
Proven experience in executive communications.
Excellent writing and editing skills with the ability to craft clear, concise, and impactful messaging.
Excellent interpersonal skills to work effectively with executives at all levels.
Preferred Qualifications
Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
Ability to think strategically, anticipate challenges, and develop proactive communication strategies.
Ability to handle sensitive and confidential information with discretion.
Ability to adopt and implement new communications tools and services to advance communication objectives including genAI tools.
Flexibility to work in a fast-paced environment and manage multiple priorities.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are seeking an experienced a Communications Manager to work closely with AWS’ Vice President of Product Marketing & Thought Leadership. The Communications Manager is responsible for partnering with the communications lead to implement comprehensive communication strategies that effectively promote the strategy and priorities of the organization. This role will partner closely with the executive team and work across the organization to help develop key messages, prepare speeches and scripts, and drive impactful internal and external communications.
This role is responsible for developing communications programs to support business priorities, organizational strategy and key issues. The ideal candidate will be adept at synthesizing complex information and customer stories to create communications and messaging that is compelling, timely, and relevant to both technical and non-technical audiences. Experience working with senior-level executives is preferred.
Preferred location for this role is in Seattle, WA, however will also consider candidates in Santa Clara, CA. Relocation offered to these locations only from within the USA only.
Key job responsibilities
Communications Planning:
• Execute comprehensive communication strategies to support AWS’s objectives and priorities.
• Collaborate with senior stakeholders to define key messages and ensure consistent communication across various channels.
• Monitor industry trends and developments to identify opportunities for enhancing executive communications.
Thought Leadership and Messaging:
• Craft clear and impactful messaging for both internal and external stakeholders.
• Develop talking points, presentations, and other communication materials for executives that align with the organization’s vision and goals.
• Collaborate with executives to ensure their AWS’s voice and message is effectively conveyed, and develop clear and concise briefing materials
External and Internal Communication Support:
• Help prepare executives for internal and external speaking engagements including the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
• Collaborate with cross-functional teams (Marketing, PR, AR, Legal, Employee Comms) to ensure consistent messaging and alignment on key topics.
• Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
4+ years of professional non-internship marketing experience
Bachelor's degree in Communications, Public Relations, or Journalism.
Proven experience in executive communications.
Excellent writing and editing skills with the ability to craft clear, concise, and impactful messaging.
Excellent interpersonal skills to work effectively with executives at all levels.
Preferred Qualifications
Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
Ability to think strategically, anticipate challenges, and develop proactive communication strategies.
Ability to handle sensitive and confidential information with discretion.
Ability to adopt and implement new communications tools and services to advance communication objectives including genAI tools.
Flexibility to work in a fast-paced environment and manage multiple priorities.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.