Product Design Lead - AirOps

About AirOps

AirOps is the platform teams use to build scalable AI growth engines. With AirOps, teams build and launch AI workflows that use the best AI models, techniques, and data sources to drive profitable growth. All without a dev team.

Teams use AirOps to:

- Create automated content engines that generate organic traffic at scale

- Personalize landing pages for paid ads and lifecycle to drive improvements in CVR and ROAS

- Build and orchestrate AI workflows that improve CX and sales efficiency

Our founding team has owned growth, product, and engineering at MasterClass, Bungalow, and Teespring. We're backed by awesome investors, including Wing VC, Founder Collective, XFund, Village Global, and Alt Capital.

We are a proudly global organization with team members across in-person hubs in San Francisco, New York City, and Montevideo, Uruguay.

What You'll Own

AirOps is growing quickly. We're looking to further accelerate our growth by bringing on a world-class Senior Product Designer.

Our ideal candidate is an autonomous, self-motivated designer with a keen eye for quality and a passion for driving impactful outcomes. They will possess an impressive portfolio demonstrating proficiency in designing complex SaaS products within highly technical industries. This individual embraces AI-first design principles and is adept at crafting visually stunning interfaces that prioritize an intuitive and educational user experience.

Responsibilities:

• Collaborate closely with the Head of Design to define AirOps' new visual identity and user experience, ensuring alignment with business objectives and user needs.
• Lead the ideation, prototyping, and refinement of AirOps' core product, leveraging data insights to drive iterative design improvements.
• Confidence exploring and creating designs in an industry with few comparable products, with an openness to iterations and an excitement for innovative designs that have never been built before.
• Work cross-functionally with Product and Engineering to deliver well-crafted, high-performance experiences that delight our customers.
• Champion a consistent design language and brand identity across all product touchpoints (core product, website, marketing collateral), maintaining a cohesive user experience.
• Advocate for user-centric design practices, incorporating feedback and insights from user research and testing into product iterations.

Your Experience:

• Must have 4+ years of experience in product design, with a proven track record of shipping complex SaaS products. Prior experience in a startup environment is highly desirable.
• Demonstrated expertise in building and maintaining design systems from inception.
• Portfolio showcasing creative proficiency while clearly highlighting your individual role in the project
• Strong organizational skills, with the ability to prioritize tasks, maintain clean and hygienic Figma files, annotate designs, and manage time effectively.
• Openness to feedback and commitment to continuous improvement.
• Bonus: Familiarity with programming languages (HTML, CSS, JavaScript) and experience with generative AI models.
• Bonus: Prior experience in marketing, content strategy, e-commerce, or other technically complex domains.

About You

• Proficient in advanced UX/UI tools like Figma, Sketch, and others, you leverage modern design methodologies to create scalable and impactful user experiences.
• You possess a strong grasp of systems thinking and component-based design patterns, ensuring consistency and efficiency across complex product ecosystems.
• Your expertise includes deep dives into user needs and personas, leveraging insights to inform intuitive design solutions.
• You thrive in a feedback-driven culture, actively contributing to and improving team efforts through constructive feedback and collaboration.
• You are energized by iterative, high-growth environments, where you can rapidly iterate and innovate to drive meaningful outcomes.
• Willingness to travel up to 1-2 weeks per quarter

What We Offer

• Competitive salary and early startup equity
• Top of the line health, dental, and vision insurance
• 401k plan
• Provide you with the tools and resources you need to be productive (new laptop, equipment, you name it)
• A fun-loving and (just a bit) nerdy team that loves to move fast!

Our Core Values

• Humanity - Remember who we are building for and with. Our customers, our teammates, and those whose roles will be changed by AirOps are all human.
• Speed - Every hour is precious, invest it very wisely. Ask "is this really necessary?", "could I do this in a simpler way?", "can we validate before we build?"
• Ownership - It's not done 'til it's done. Unexpected things will happen, but at AirOps we push through and take personal pride in getting things across the line, out the door and into customers hands.
• Trust - Trusting your teammates empowers everyone to make important decisions and keep moving fast. Trust, but verify.
• Focus - There are a thousand things to work on every day. Get clear on what really matters and go deep. Real progress happens when with discipline and focus on the hardest and most important questions. Say no to things that don't matter.
• Fun - At AirOps we work hard and laugh along the way. Humor, support and compassion are core to our culture.
• Curiosity - We are building something new and important. Breaking new ground means being the first to solve hard problems.
• Interested, we would love to meet you!