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RBC Capital Markets, LLC

Vice President, Owned Channel Marketing

RBC Capital Markets, LLC, Long Island City, New York, United States, 11101


Job SummaryJob DescriptionWhat is the opportunity?We are seeking an experienced Owned Channel Marketing expert. This role will be primarily responsible for developing and executing a website strategy for rbccm.com that aligns with the company's business objectives. The strategy will need to also be optimized for UX design and key site performance metrics such as content engagement, lead capture, and SEO/SEM. In addition, this role will be responsible for the execution of the company's organic social media strategy and day-to-day management of RBCCM's social media channels, LinkedIn, X and YouTube, including but not limited to compliance approvals, management of global content calendar and adherence to content and brand standards.This role is pivotal in ensuring our digital presence is engaging, effective, and aligned with our business and brand strategy. The ideal candidate will have a strong background in website management and analytics, organic social media strategy, and digital tools, with proven experience in leading cross-functional teams and coordinating with agency partners.Website Management:Oversight of Web Content and Experience: Lead and manage all aspects of web content execution, ensuring consistency, relevance, and alignment with brand guidelines. Transform the digital experience for customers, prospects, partners, and future employees by providing digital experiences and tools in partnership with the Global Content Strategy and Insights Team.Page Build Execution: Oversee the execution of web page builds, including layout design, content placement, geofiltering, and user experience (UX) considerations.Quality Assurance: Implement and maintain rigorous quality assurance processes to ensure the website is functioning optimally, with no broken links, errors, or performance issues.Measurement and Optimization: Monitor website performance using analytics tools, identify areas for improvement, and implement strategies to optimize the user experience and conversion rates.Measurement Dashboard: Develop and maintain digital dashboards that provide real-time insights into website performance and user behavior.Coordination Across Marketing, Agency Partners and Web Team: Serve as the primary point of contact between internal teams and external agency partners.Coordination with Media Strategy: Play an important role in coordinating with other marketing channels to ensure a cohesive marketing strategy.Organic Social Media Management:Editorial Calendar Oversight: Develop and manage the social media editorial calendar, ensuring timely and relevant content.Organic Social Media Execution: Lead the creation and execution of organic social media content across platforms, focusing on engagement and audience growth.Management of Hearsay and Sprinklr Platforms: Oversee the use of social media management tools, ensuring efficient content distribution, monitoring, approvals, and reporting.Measurement: Track and analyze the performance of social media campaigns, providing actionable insights and recommendations.Social Listening: Utilize social listening tools to monitor brand mentions, sentiment, and industry trends.What do you need to succeed?7-10 years of experience in website strategy, with strong knowledge of web content management systems (CMS), and digital analytics tools.Ga4 certified.Proven experience in developing and executing digital content strategies.5 years of experience in organic social media, especially LinkedIn, X, and YouTube.Bachelor's degree is required; a concentration in Marketing or Communications is preferred.Strong communication and copywriting skills.Highly organized and entrepreneurial, with a strong drive for client service.Ability to thrive in a fast-paced corporate environment.Excellent relationship management and partnership development capabilities.Experience managing multiple, high-visibility projects.Strong analytical skills with a focus on optimization.Experience across Microsoft Office, especially PowerPoint and Excel.Experience with persona creation and journey mapping is preferred.Experience in Tableau, Sprinklr, and Hearsay preferred.About RBC

Ready to make your application Please do read through the description at least once before clicking on Apply.Royal Bank of Canada is Canada's largest bank, and one of the largest banks in the world, based on market capitalization. We provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services globally.Inclusion and Equal Opportunity EmploymentRBC is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to legally-protected factors. Disability-related accommodations during the application process are available upon request.The expected salary range for this position is $125,000- $150,000 depending on factors including experience and market conditions. This salary range does not include other elements of total compensation.Job SkillsA/B Testing, Communication, Content Marketing, Detail-Oriented, Digital Marketing, Digital Marketing Platforms, Effectiveness Measurement, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Website AnalyticsAdditional Job DetailsAddress:

BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET: NEW YORKCity:

New YorkCountry:

United States of AmericaWork hours/week:

40Employment Type:

Full timePlatform:

CAPITAL MARKETSJob Type:

RegularPay Type:

SalariedPosted Date:

2024-09-25Application Deadline:

Not specified

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