ROI Revolution
Associate Director of Paid Media
ROI Revolution, Raleigh, North Carolina, United States, 27601
Are you passionate about Paid Media advertising and eager to lead a team that drives exceptional client performance? Do you love helping brands leverage Paid Media across a variety of platforms and channels in an impactful way, driving successful business outcomes?
We are searching for a leader with a background in Paid Social who will thoughtfully develop our talented team members and bring innovation and thought leadership to drive modern marketing solutions for a broad range of e-commerce clients.
How will you make a difference?
As an Associate Director of Paid Media, you'll lead a team of Paid Media Strategists and Paid Social Analysts, with a focus on driving growth for the Paid Social team while overseeing our clients' performance across Paid Media channels. You will use your Paid Media and digital marketing expertise to guide your team in creating and executing highly effective campaigns.
Our Associate Directors of Paid Media drive high performing teams by focusing on three main areas: driving digital marketing strategy across accounts to help clients reach and exceed their goals, creating a culture of executional excellence in which we strive for flawless work product, and cultivating a motivating and inclusive team environment that enables team members to learn and grow in their careers.
ROI strives to develop long-term partnerships with clients; our Associate Directors manage client relationships at the highest levels and work to foster a strong rapport to ensure year over year client retention and growth. Your strategic guidance on planning and optimizing digital marketing strategies, coaching on delivering exceptional client service, as well as facilitating collaboration across departments will be a critical aspect of success in this role.
What will you do?
Team Leadership & Personnel Development
Onboard, train, coach, mentor, support, and develop team members to build and sustain a high-performing, highly engaged team.Leverage your experience in Paid Media advertising to oversee the strategic processes of your team (wide-scale use of technologies and strategies) and the quality of your team's service (client visits, on-boarding process, client feedback/communication, executional excellence, etc.).Attend client calls on a regular basis to provide team members with positive and constructive feedback and identify broader strategic opportunities, ensuring we are always improving.Provide leadership on complex or urgent client issues, guiding the team to a highly effective resolution.Step in to directly manage Paid Media campaigns when necessary, ensuring seamless support and continuity for the team.Proactively communicate with clients and internal stakeholders about results, action items, and priorities to build trust.Gather client feedback regularly and act upon the information provided to meet and exceed client expectations.Provide proactive and specific feedback to direct reports by conducting frequent check-ins and shadowing client work as appropriate. Ensure team members consistently have opportunities for learning and career development.Compile, organize, and deliver compelling content for team meetings including industry trends, education for new approaches and innovative ideas, company updates, team brainstorming, and ongoing training.Drive high employee retention and engagement by serving as a leader who strives to ensure every employee feels personally cared for and respected.Paid Media Department Leadership
Assist in delivering Paid Media innovation, best practices, process improvement, and collaboration across media and analytics centers of excellence.Scale Paid Social expertise within the team to develop innovative strategies that help our clients realize untapped, profitable growth.Ensure high quality Paid Media strategy, communication, and deliverables are being provided to our clients, ultimately owning the outcome of your team's work.Serve as an Executive Lead on key client accounts, overseeing the quality of our cross-channel product, coaching the integrated team, driving value to ensure year over year client retention, and monitoring ROI Revolution's profitability.Remain up to date on emerging Paid Social trends and tactics and influence how they enhance and evolve our service.Facilitate teaching and training the team on new Paid Media tools, tactics, and technology, ensuring team-wide compliance when appropriate.Participate in the hiring process for additional Paid Media team members, ensuring we continue to hire highly talented individuals who share our core values.Company-Wide Partnership/Leadership
Integrate with other Paid Media and optimization services to create a cohesive, cross-channel experience.Meaningfully participate in management training meetings and use takeaways to implement positive changes within your team.Collaborate with Sales as the primary point of contact for Paid Social to onboard new clients and participate in client pitches as needed.Collaborate with HR and L&D to onboard and train new team members.Ensure all team members are aligned with company goals, vision, culture, and core values.Requirements:
Minimum qualifications are listed below; however, stronger skillsets and experience are welcome and rewarded at ROI!
6+ years of experience in Paid Media advertising with at least 2 years executing Paid Social campaigns for ecommerce brands spending at least $100k/month2+ years of leadership experience, directly managing a teamBachelor's degreeEssential Qualifications :
Must be a confident self-starter, team player, innovative problem solver and be able to manage multiple projects at once.Problem solving skills and an aptitude to "run toward problems" to help your team.Successful track record of delivering positive results and growth for brands through innovative digital strategies.Demonstrated experience directing large and complex Paid Social campaigns with a performance marketing focus.Customer-centric focus with the ability to drive client retention and happiness.Proven expertise in creative strategy and testing to achieve results on social media platforms. A data-driven mindset with outstanding analytical skills and experience with data analysis.Outstanding active listening skills and the ability to communicate complex ideas with simple and effective communication.Self-starter mindset with the ability to take ownership of numerous, fast-moving projects; comfort with ambiguity.Embodies ROI's core values and is ready and able to contribute to a collaborative team environment.This description is intended to describe the general nature and level of work of the job, not an exhaustive list.
About ROI Revolution
We believe businesses deserve an agency team who is just as passionate about achieving their goals as they are. Since 2002, we've been helping consumer brands accelerate growth and increase profitability through our highly strategic, results-driven digital marketing services and technology. Each ROIer contributes to these results and plays a key role in our vision to be the most highly regarded digital marketing agency.
Our actions and how we show up for each other and our clients are guided by our core values: Be the Good, Embody a Growth Mindset, Put Others First, and Relentlessly Pursue Excellence.
If you thrive in a fast-paced, collaborative environment, you'll love working with us!
Our Hybrid Workplace
At our core, we value relationships. We know firsthand that strong working relationships are built through in-person collaboration, knowledge sharing, and mentorship. We also recognize our team members' desire for flexibility.
To strike a healthy balance of our personal and professional needs, we work in a hybrid environment. Typically, we are in the office 2-3 days a week with the option to work remotely the remaining days.
If you're not in the Raleigh, NC area, ask your Talent Acquisition Specialist how we can help you get here!
Our Benefits
We see and respect our team members as individuals with unique needs and goals. We believe in a human-centric approach to help each person thrive personally and professionally.
Here are some of the resources and support we provide to our team members:
Work-life integration supported by a hybrid work environment and core office hours.Thoughtfully designed workspace for collaboration, deep work, and downtime.20 days of PTO with incremental increases as your ROI career progresses.10 paid holidays.Comprehensive physical and mental health benefits (ROI covers 100% of the cost for employee medical and dental).Paid disability and life insurance.Monthly education bonus.Training and mentorship programs designed for personal and professional growth.Team lunches twice per quarter.Quarterly team builders.Fully stocked kitchen and catered weekly lunch.Eco-friendly office with onsite gym and game room.
For more details visit our Careers page or ask your Talent Acquisition Specialist!
ROI Revolution is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
We are searching for a leader with a background in Paid Social who will thoughtfully develop our talented team members and bring innovation and thought leadership to drive modern marketing solutions for a broad range of e-commerce clients.
How will you make a difference?
As an Associate Director of Paid Media, you'll lead a team of Paid Media Strategists and Paid Social Analysts, with a focus on driving growth for the Paid Social team while overseeing our clients' performance across Paid Media channels. You will use your Paid Media and digital marketing expertise to guide your team in creating and executing highly effective campaigns.
Our Associate Directors of Paid Media drive high performing teams by focusing on three main areas: driving digital marketing strategy across accounts to help clients reach and exceed their goals, creating a culture of executional excellence in which we strive for flawless work product, and cultivating a motivating and inclusive team environment that enables team members to learn and grow in their careers.
ROI strives to develop long-term partnerships with clients; our Associate Directors manage client relationships at the highest levels and work to foster a strong rapport to ensure year over year client retention and growth. Your strategic guidance on planning and optimizing digital marketing strategies, coaching on delivering exceptional client service, as well as facilitating collaboration across departments will be a critical aspect of success in this role.
What will you do?
Team Leadership & Personnel Development
Onboard, train, coach, mentor, support, and develop team members to build and sustain a high-performing, highly engaged team.Leverage your experience in Paid Media advertising to oversee the strategic processes of your team (wide-scale use of technologies and strategies) and the quality of your team's service (client visits, on-boarding process, client feedback/communication, executional excellence, etc.).Attend client calls on a regular basis to provide team members with positive and constructive feedback and identify broader strategic opportunities, ensuring we are always improving.Provide leadership on complex or urgent client issues, guiding the team to a highly effective resolution.Step in to directly manage Paid Media campaigns when necessary, ensuring seamless support and continuity for the team.Proactively communicate with clients and internal stakeholders about results, action items, and priorities to build trust.Gather client feedback regularly and act upon the information provided to meet and exceed client expectations.Provide proactive and specific feedback to direct reports by conducting frequent check-ins and shadowing client work as appropriate. Ensure team members consistently have opportunities for learning and career development.Compile, organize, and deliver compelling content for team meetings including industry trends, education for new approaches and innovative ideas, company updates, team brainstorming, and ongoing training.Drive high employee retention and engagement by serving as a leader who strives to ensure every employee feels personally cared for and respected.Paid Media Department Leadership
Assist in delivering Paid Media innovation, best practices, process improvement, and collaboration across media and analytics centers of excellence.Scale Paid Social expertise within the team to develop innovative strategies that help our clients realize untapped, profitable growth.Ensure high quality Paid Media strategy, communication, and deliverables are being provided to our clients, ultimately owning the outcome of your team's work.Serve as an Executive Lead on key client accounts, overseeing the quality of our cross-channel product, coaching the integrated team, driving value to ensure year over year client retention, and monitoring ROI Revolution's profitability.Remain up to date on emerging Paid Social trends and tactics and influence how they enhance and evolve our service.Facilitate teaching and training the team on new Paid Media tools, tactics, and technology, ensuring team-wide compliance when appropriate.Participate in the hiring process for additional Paid Media team members, ensuring we continue to hire highly talented individuals who share our core values.Company-Wide Partnership/Leadership
Integrate with other Paid Media and optimization services to create a cohesive, cross-channel experience.Meaningfully participate in management training meetings and use takeaways to implement positive changes within your team.Collaborate with Sales as the primary point of contact for Paid Social to onboard new clients and participate in client pitches as needed.Collaborate with HR and L&D to onboard and train new team members.Ensure all team members are aligned with company goals, vision, culture, and core values.Requirements:
Minimum qualifications are listed below; however, stronger skillsets and experience are welcome and rewarded at ROI!
6+ years of experience in Paid Media advertising with at least 2 years executing Paid Social campaigns for ecommerce brands spending at least $100k/month2+ years of leadership experience, directly managing a teamBachelor's degreeEssential Qualifications :
Must be a confident self-starter, team player, innovative problem solver and be able to manage multiple projects at once.Problem solving skills and an aptitude to "run toward problems" to help your team.Successful track record of delivering positive results and growth for brands through innovative digital strategies.Demonstrated experience directing large and complex Paid Social campaigns with a performance marketing focus.Customer-centric focus with the ability to drive client retention and happiness.Proven expertise in creative strategy and testing to achieve results on social media platforms. A data-driven mindset with outstanding analytical skills and experience with data analysis.Outstanding active listening skills and the ability to communicate complex ideas with simple and effective communication.Self-starter mindset with the ability to take ownership of numerous, fast-moving projects; comfort with ambiguity.Embodies ROI's core values and is ready and able to contribute to a collaborative team environment.This description is intended to describe the general nature and level of work of the job, not an exhaustive list.
About ROI Revolution
We believe businesses deserve an agency team who is just as passionate about achieving their goals as they are. Since 2002, we've been helping consumer brands accelerate growth and increase profitability through our highly strategic, results-driven digital marketing services and technology. Each ROIer contributes to these results and plays a key role in our vision to be the most highly regarded digital marketing agency.
Our actions and how we show up for each other and our clients are guided by our core values: Be the Good, Embody a Growth Mindset, Put Others First, and Relentlessly Pursue Excellence.
If you thrive in a fast-paced, collaborative environment, you'll love working with us!
Our Hybrid Workplace
At our core, we value relationships. We know firsthand that strong working relationships are built through in-person collaboration, knowledge sharing, and mentorship. We also recognize our team members' desire for flexibility.
To strike a healthy balance of our personal and professional needs, we work in a hybrid environment. Typically, we are in the office 2-3 days a week with the option to work remotely the remaining days.
If you're not in the Raleigh, NC area, ask your Talent Acquisition Specialist how we can help you get here!
Our Benefits
We see and respect our team members as individuals with unique needs and goals. We believe in a human-centric approach to help each person thrive personally and professionally.
Here are some of the resources and support we provide to our team members:
Work-life integration supported by a hybrid work environment and core office hours.Thoughtfully designed workspace for collaboration, deep work, and downtime.20 days of PTO with incremental increases as your ROI career progresses.10 paid holidays.Comprehensive physical and mental health benefits (ROI covers 100% of the cost for employee medical and dental).Paid disability and life insurance.Monthly education bonus.Training and mentorship programs designed for personal and professional growth.Team lunches twice per quarter.Quarterly team builders.Fully stocked kitchen and catered weekly lunch.Eco-friendly office with onsite gym and game room.
For more details visit our Careers page or ask your Talent Acquisition Specialist!
ROI Revolution is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.