Nhcchq
Manager, Marketing & eCommerce Enablement
Nhcchq, Dallas, Texas, United States, 75215
McLean, VA | posted: November 14, 2023About the job This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Manager, Marketing & eCommerce Enablement you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Marketing & eCommerce (MEC) team reporting to Sr Manager, Marketing & eCommerce Enablement, you will work on projects including developing and executing on processes, projects and resources that empower on-property marketing teams to excel in the marketing discipline, including creation and planning of all training and development opportunities for the Managed portfolio.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.How You Will Make An ImpactYour role is important and below are some of the fundamental job duties that make your work unique.What Your Day-to-day Will Be LikeManage hotel-facing communications and enablement. This includes Email distribution management, upkeep of internal training resources, managed-specific communications liaison, and leading on-property monthly marketing meetings.How You Will Collaborate With OthersCreate an entrepreneurial team culture for the on-property Managed Marketing leaders through various touchpoints and vehicles.Development and upkeep of New Hire Onboarding & Exit processes including resources, meetings, and communications for U.S. and CALA on-property managed marketing leaders.Collaborate with Managed Strategy team to support education, communication and resources for on-property marketing leaders.Support the Americas Marketing Enablement team in developing and implementing training programs and materials to increase the marketing knowledge of on-property team members.Support Marketing 101 Trainings for all Americas hotels along with other live webinars for Americas on-property team members.What Projects You Will Take Ownership OfLeads and develops all managed on-property marketing onboarding & training processes.Coordinates the content / presentations for managed marketing connection meetings, including but not limited to Marketing Connect Calls, Leadership Forum Calls, and All-Hotel Calls.Coordinates planning and execution of Annual Managed Marketing Summit.Development of Scalable Resources / guidance Specific to Managed Properties in the Americas.Produce innovative training and e-learning materials for Americas Marketing and on-property team members.WHY YOU'LL BE A GREAT FITYou Have These Minimum QualificationsFive (5) years of professional experience.Professional experience creating visually appealing content in Microsoft PowerPoint.Experience using storytelling and facilitation skills to lead meetings.Travel up to 15%.It Would Be Useful If You HaveExperience in corporate learning, development, or training.Hotel marketing knowledge.What It Is Like Working For HiltonThe future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces.It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000-$110,000 and is determined based on applicable and specialized experience and location.
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The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.How You Will Make An ImpactYour role is important and below are some of the fundamental job duties that make your work unique.What Your Day-to-day Will Be LikeManage hotel-facing communications and enablement. This includes Email distribution management, upkeep of internal training resources, managed-specific communications liaison, and leading on-property monthly marketing meetings.How You Will Collaborate With OthersCreate an entrepreneurial team culture for the on-property Managed Marketing leaders through various touchpoints and vehicles.Development and upkeep of New Hire Onboarding & Exit processes including resources, meetings, and communications for U.S. and CALA on-property managed marketing leaders.Collaborate with Managed Strategy team to support education, communication and resources for on-property marketing leaders.Support the Americas Marketing Enablement team in developing and implementing training programs and materials to increase the marketing knowledge of on-property team members.Support Marketing 101 Trainings for all Americas hotels along with other live webinars for Americas on-property team members.What Projects You Will Take Ownership OfLeads and develops all managed on-property marketing onboarding & training processes.Coordinates the content / presentations for managed marketing connection meetings, including but not limited to Marketing Connect Calls, Leadership Forum Calls, and All-Hotel Calls.Coordinates planning and execution of Annual Managed Marketing Summit.Development of Scalable Resources / guidance Specific to Managed Properties in the Americas.Produce innovative training and e-learning materials for Americas Marketing and on-property team members.WHY YOU'LL BE A GREAT FITYou Have These Minimum QualificationsFive (5) years of professional experience.Professional experience creating visually appealing content in Microsoft PowerPoint.Experience using storytelling and facilitation skills to lead meetings.Travel up to 15%.It Would Be Useful If You HaveExperience in corporate learning, development, or training.Hotel marketing knowledge.What It Is Like Working For HiltonThe future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces.It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000-$110,000 and is determined based on applicable and specialized experience and location.
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