Merkle
Associate Director, User Experience
Merkle, Chicago, Illinois, United States,
Job Description
We are seeking an experienced Associate Director, User Experience to join our dynamic team focused on driving innovative digital transformations. As a leader in UX, you will bring over 10 years of experience to shape engaging, user-centered designs that elevate the overall experience. The ideal candidate will have a proven track record of leading high-impact design projects, creating intuitive and compelling user interfaces, and fostering collaboration across teams. If you are passionate about transforming digital experiences and crafting seamless customer journeys, we want to hear from you.
Key Responsibilities:
Collaborate with Creative Directors, UI Design and UX Leads, to craft best-in-class digital experiences across web and mobile platforms.
Conduct research into competitive and industry-leading designs to inform strategic user experiences.
Define user experiences including user flows, wireframes and interaction design, from initial concepts to dev-ready assets.
Refine user experience designs based on insights including customer feedback, quantitative data and usability findings.
Effectively communicate and present the rationale behind experience design decisions to clients.
Collaborate with cross-functional teams to ensure technical feasibility, meet project requirements, and achieve client satisfaction.
Build trusted relationships with clients, showcasing a deep understanding of their challenges and delivering innovative solutions that exceed expectations.
Provide guidance and mentorship to junior UX designers, offering direction to enhance the quality and effectiveness of their work.
We are seeking an experienced Associate Director, User Experience to join our dynamic team focused on driving innovative digital transformations. As a leader in UX, you will bring over 10 years of experience to shape engaging, user-centered designs that elevate the overall experience. The ideal candidate will have a proven track record of leading high-impact design projects, creating intuitive and compelling user interfaces, and fostering collaboration across teams. If you are passionate about transforming digital experiences and crafting seamless customer journeys, we want to hear from you.
Key Responsibilities:
Collaborate with Creative Directors, UI Design and UX Leads, to craft best-in-class digital experiences across web and mobile platforms.
Conduct research into competitive and industry-leading designs to inform strategic user experiences.
Define user experiences including user flows, wireframes and interaction design, from initial concepts to dev-ready assets.
Refine user experience designs based on insights including customer feedback, quantitative data and usability findings.
Effectively communicate and present the rationale behind experience design decisions to clients.
Collaborate with cross-functional teams to ensure technical feasibility, meet project requirements, and achieve client satisfaction.
Build trusted relationships with clients, showcasing a deep understanding of their challenges and delivering innovative solutions that exceed expectations.
Provide guidance and mentorship to junior UX designers, offering direction to enhance the quality and effectiveness of their work.