Truist Bank
Senior Experience Designer - Connected Banking
Truist Bank, Charlotte, North Carolina, United States, 28269
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page.
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:At Truist, we believe in creating world-class services and experiences for our clients and teammates. With radical focus on the people we are designing for, our Experience Design team works to assess needs, ambitions, and limitations to create solutions that support clients to take steps toward financial confidence. We believe in the rigorous use of research, service design, UX/UI, and accessibility best practices to deliver quality experiences that our clients and teammates love to use.
This is a hands-on design role to conceptualize and deliver human-centric solutions for our client experiences. You will be able to understand the goal and deliver solutions on time that meet requirements and adherence to company standards.
With proven delivery skills, a strong knowledge of the craft and relevant tools, you will inspire others with your execution and defendable insights. Strong ability to articulate ideas with relevance to peers and embrace diverse perspectives. As a member of a larger team, you will support and contribute to our design culture by participating in events and initiatives that further Design within the organization.
This role will be primarily focused on Open Banking initiatives, which enable our clients to permit access to their banking information to third party applications, such as Venmo, Visa, and Fidelity, so they can perform tasks such as viewing account balances and making transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Lead design activities in cross-functional development teams to create industry leading experiences for our clients, teammates, and the business.
Participate in design driven programs to define insights, create solutions and advocate for client needs.
Design and deliver artifacts across a variety of environments.
Strong knowledge of design standards, industry guidelines, and best practices with the ability to push beyond to uncover new and distinctive solutions.
Consult and collaborate with talented teams in a supportive, complex environment and develop an understanding of broader organizational context and goals.
Use storytelling and persuasion techniques that build trust with partners and establish long-term relationships.
Stay current on trends, theories, methods, and processes.
QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in related field (or equivalent work experience)
2+ years of experience in the field (may include equivalent education)
Excellent ability to communicate ideas and rationales to influence decision-making
Strong understanding and application of industry and discipline standards
Excellent time and issue management skills
Experience creating artifacts and executing ideas
Strong ability to give and accept critique, coaching, and feedback
Proficiency in applicable software applications
English language fluency
Preferred Qualifications:
Experience interacting with creative teams, business owners, and technical teams
Working knowledge of engineering/development processes, particularly Agile
Comfort level in working within a self-directed culture and navigating ambiguity
A strong passion for improving people's lives through design.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
#J-18808-Ljbffr
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:At Truist, we believe in creating world-class services and experiences for our clients and teammates. With radical focus on the people we are designing for, our Experience Design team works to assess needs, ambitions, and limitations to create solutions that support clients to take steps toward financial confidence. We believe in the rigorous use of research, service design, UX/UI, and accessibility best practices to deliver quality experiences that our clients and teammates love to use.
This is a hands-on design role to conceptualize and deliver human-centric solutions for our client experiences. You will be able to understand the goal and deliver solutions on time that meet requirements and adherence to company standards.
With proven delivery skills, a strong knowledge of the craft and relevant tools, you will inspire others with your execution and defendable insights. Strong ability to articulate ideas with relevance to peers and embrace diverse perspectives. As a member of a larger team, you will support and contribute to our design culture by participating in events and initiatives that further Design within the organization.
This role will be primarily focused on Open Banking initiatives, which enable our clients to permit access to their banking information to third party applications, such as Venmo, Visa, and Fidelity, so they can perform tasks such as viewing account balances and making transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Lead design activities in cross-functional development teams to create industry leading experiences for our clients, teammates, and the business.
Participate in design driven programs to define insights, create solutions and advocate for client needs.
Design and deliver artifacts across a variety of environments.
Strong knowledge of design standards, industry guidelines, and best practices with the ability to push beyond to uncover new and distinctive solutions.
Consult and collaborate with talented teams in a supportive, complex environment and develop an understanding of broader organizational context and goals.
Use storytelling and persuasion techniques that build trust with partners and establish long-term relationships.
Stay current on trends, theories, methods, and processes.
QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in related field (or equivalent work experience)
2+ years of experience in the field (may include equivalent education)
Excellent ability to communicate ideas and rationales to influence decision-making
Strong understanding and application of industry and discipline standards
Excellent time and issue management skills
Experience creating artifacts and executing ideas
Strong ability to give and accept critique, coaching, and feedback
Proficiency in applicable software applications
English language fluency
Preferred Qualifications:
Experience interacting with creative teams, business owners, and technical teams
Working knowledge of engineering/development processes, particularly Agile
Comfort level in working within a self-directed culture and navigating ambiguity
A strong passion for improving people's lives through design.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
#J-18808-Ljbffr