Netflix
Manager, Talent Operations Design - Live Experiences
Netflix, Los Angeles, California, United States, 90079
Ensure all your application information is up to date and in order before applying for this opportunity.Job Requisition ID
JR29669
Job Posting Date
09-06-2024
Teams
Talent
Work Type
Onsite
Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
The Role
We are seeking a strategic, user-centric leader to design the talent systems and workflows for Netflix House - ultimately supporting the launch of the first two Netflix Houses as well as overseeing the steady-state operational growth of multiple Netflix House locations. In addition, you’ll sit on our Talent Experience Operations leadership team.
Responsibilities:
Gain an in-depth understanding of the Netflix House business, organizational context, and help shape the multi-year vision and roadmap for Talent operations in alignment with the broader Talent/TEO strategy.
Design and implement talent systems and workflows to support both on-site salaried and hourly employees, ensuring their operational needs are met efficiently and effectively.
Lead the execution of talent experience operations projects that involve multiple workflows and cross-functional teams within the retail environment.
Go beyond your domain expertise and establish yourself as an organizational leader, who is additive to our culture and an invaluable member of this community.
Requirements:
5+ years experience in talent operations design and delivery in the retail sector.
International retail experience in talent operations design and delivery is a plus, but not required.
A strong systems thinker with the ability to prioritize effectively and build sustainable solutions from the ground up.
Experience in enhancing user experience and operational effectiveness through user-centered design thinking, automation, offshoring, outsourcing, etc.
Strong business acumen; skilled at operating in a complex, cross-functional, geo-distributed organization where collaboration and integration with other teams across various disciplines are essential.
Ability to communicate effectively with both technical and non-technical teams, across different cross-functional teams and multiple levels of seniority.
Ability to synthesize data into useful insights and drive resulting actions.
This role is possible for remote, however it is preferred to be in Los Gatos, CA or Los Angeles, CA.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
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JR29669
Job Posting Date
09-06-2024
Teams
Talent
Work Type
Onsite
Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
The Role
We are seeking a strategic, user-centric leader to design the talent systems and workflows for Netflix House - ultimately supporting the launch of the first two Netflix Houses as well as overseeing the steady-state operational growth of multiple Netflix House locations. In addition, you’ll sit on our Talent Experience Operations leadership team.
Responsibilities:
Gain an in-depth understanding of the Netflix House business, organizational context, and help shape the multi-year vision and roadmap for Talent operations in alignment with the broader Talent/TEO strategy.
Design and implement talent systems and workflows to support both on-site salaried and hourly employees, ensuring their operational needs are met efficiently and effectively.
Lead the execution of talent experience operations projects that involve multiple workflows and cross-functional teams within the retail environment.
Go beyond your domain expertise and establish yourself as an organizational leader, who is additive to our culture and an invaluable member of this community.
Requirements:
5+ years experience in talent operations design and delivery in the retail sector.
International retail experience in talent operations design and delivery is a plus, but not required.
A strong systems thinker with the ability to prioritize effectively and build sustainable solutions from the ground up.
Experience in enhancing user experience and operational effectiveness through user-centered design thinking, automation, offshoring, outsourcing, etc.
Strong business acumen; skilled at operating in a complex, cross-functional, geo-distributed organization where collaboration and integration with other teams across various disciplines are essential.
Ability to communicate effectively with both technical and non-technical teams, across different cross-functional teams and multiple levels of seniority.
Ability to synthesize data into useful insights and drive resulting actions.
This role is possible for remote, however it is preferred to be in Los Gatos, CA or Los Angeles, CA.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
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