Capital One
Product Designer - EPX.xd
Capital One, San Francisco, California, United States, 94199
11 West 19th Street (22008), United States of America, New York, New York
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Product Designer - EPX.xd We are currently seeking a UX/UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering world-class products that redefine our customers’ day-to-day financial activities.The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.What You’ll Do:Collaboration & Connection
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiencesParticipating in translating complex ideas into understandable concepts that evolve and enhance the product experienceAdvocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testingChampioning prioritization of design centered product enhancements grounded in research and analysisConnecting with design community peers by learning, sharing, and teachingWorking with partners and teams across various geographiesEmbracing and advocating for an experience mindset - this is as important to the work as the resultsDiscovery & Delivery
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunitiesDemonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teamsParticipate in end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studiesCreating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypesDesigning within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelinesSupporting effective storytelling and presentation of visual concepts to various stakeholdersCreating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Basic Qualifications:
At least 4 years of experience with User Experience designPreferred Qualifications:
Experience planning and/or facilitating workshops with cross-functional teamsPortfolio of work which includes examples of product and visual designExperience working closely with developers and system architectsAt least 2 years of experience with Complex Data Product Eco-SystemsAt least 2 years of experience with visual designAt least 2 years of experience working with large Enterprise teamsExperience in Service Design or using Service Design methods and processesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Product Designer - EPX.xd We are currently seeking a UX/UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively. We are passionate about advocating for user needs and delivering world-class products that redefine our customers’ day-to-day financial activities.The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.What You’ll Do:Collaboration & Connection
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiencesParticipating in translating complex ideas into understandable concepts that evolve and enhance the product experienceAdvocating for the customer through human centered design methods, including: discovery, research, whiteboarding sessions, and user testingChampioning prioritization of design centered product enhancements grounded in research and analysisConnecting with design community peers by learning, sharing, and teachingWorking with partners and teams across various geographiesEmbracing and advocating for an experience mindset - this is as important to the work as the resultsDiscovery & Delivery
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunitiesDemonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teamsParticipate in end-to-end product design by:
Working with researchers to understand customer needs and define opportunities through usability and empathy studiesCreating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypesDesigning within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelinesSupporting effective storytelling and presentation of visual concepts to various stakeholdersCreating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Basic Qualifications:
At least 4 years of experience with User Experience designPreferred Qualifications:
Experience planning and/or facilitating workshops with cross-functional teamsPortfolio of work which includes examples of product and visual designExperience working closely with developers and system architectsAt least 2 years of experience with Complex Data Product Eco-SystemsAt least 2 years of experience with visual designAt least 2 years of experience working with large Enterprise teamsExperience in Service Design or using Service Design methods and processesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
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