Lcsnet
Marketing Coordinator "Admissions"
Lcsnet, Dallas, Texas, United States, 75215
GENERAL SUMMARY:
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.The Marketing Coordinator is responsible for the overall coordination of new move-ins for skilled/rehab.
Essential Job Duties:
Sun thru Thursday (Off Friday and Saturday) 8:30a to 5:30p
Responsible for meeting the health center’s sales and occupancy levels in accordance with the strategic marketing plan. Results will be achieved through strategic networking with area professionals, including but not limited to: presentations at the community and the surrounding community at-large, health center tours, follow-up telephone calls, and appointments to keep the professionals informed.
Manages the health center’s public relations to include health fairs, screenings, center education programs (CEUs), and outreach.
Participates in local organizations identified as bringing value, by making presentations and joining as a member where appropriate, in order to facilitate a broader knowledge of the industry and of the health care center’s capabilities.
Obtains referrals from hospital social workers, physicians, or family members, keeping wait lists current.
Creates new and services existing relationships with professional referral sources, including telephone contact, health center tours, and in-office visits at the professional’s office. All contact with the professional referral sources is accurately documented.
Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information, medical information, attending physician information, and other pertinent and required documentation prior to admission.
Reviews all admission-related paperwork with the resident and/or responsible party, including Medicare Part A coverage and non-coverage procedures. Maintains all non-medical record related paperwork in an admissions file for each resident.
Performs meet and greets and room orientation, including the presentation of a Welcome Gift.
Maintains the Inquiry Log on a daily basis to ensure completion and accuracy.
Informs the Medical Records/Administrative Assistant of ongoing daily census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.
Keeps an ongoing daily/monthly census of residents in the Health Center, noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.
Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.
Maintains an accurate list of the number of days an independent living resident resides in the Health Center.
Coordinates utilization review for new admissions covered by Medicare Part A.
Maintains complete confidentiality regarding admission information and resident records.
Assists in coordinating admissions/transfers/discharges with other departments.
Ensures that the resident, family, and responsible person are fully informed of the resident’s personal and property rights.
HOSPITALITY FOCUS:
The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
We greet residents, employees, and guests warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident, employee, and guest needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We embrace and value our differences.
We make residents, employees, and guests feel important.
We ask “Is there anything else I can do for you?”
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.
QUALIFICATIONS:
Able to work flexible hours.
Familiar with federal and state regulations and requirements for LTC.
Must possess excellent written, oral, and interpersonal skills, as well as the ability to juggle multiple priorities.
Good customer service skills.
#J-18808-Ljbffr
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.The Marketing Coordinator is responsible for the overall coordination of new move-ins for skilled/rehab.
Essential Job Duties:
Sun thru Thursday (Off Friday and Saturday) 8:30a to 5:30p
Responsible for meeting the health center’s sales and occupancy levels in accordance with the strategic marketing plan. Results will be achieved through strategic networking with area professionals, including but not limited to: presentations at the community and the surrounding community at-large, health center tours, follow-up telephone calls, and appointments to keep the professionals informed.
Manages the health center’s public relations to include health fairs, screenings, center education programs (CEUs), and outreach.
Participates in local organizations identified as bringing value, by making presentations and joining as a member where appropriate, in order to facilitate a broader knowledge of the industry and of the health care center’s capabilities.
Obtains referrals from hospital social workers, physicians, or family members, keeping wait lists current.
Creates new and services existing relationships with professional referral sources, including telephone contact, health center tours, and in-office visits at the professional’s office. All contact with the professional referral sources is accurately documented.
Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information, medical information, attending physician information, and other pertinent and required documentation prior to admission.
Reviews all admission-related paperwork with the resident and/or responsible party, including Medicare Part A coverage and non-coverage procedures. Maintains all non-medical record related paperwork in an admissions file for each resident.
Performs meet and greets and room orientation, including the presentation of a Welcome Gift.
Maintains the Inquiry Log on a daily basis to ensure completion and accuracy.
Informs the Medical Records/Administrative Assistant of ongoing daily census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.
Keeps an ongoing daily/monthly census of residents in the Health Center, noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.
Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.
Maintains an accurate list of the number of days an independent living resident resides in the Health Center.
Coordinates utilization review for new admissions covered by Medicare Part A.
Maintains complete confidentiality regarding admission information and resident records.
Assists in coordinating admissions/transfers/discharges with other departments.
Ensures that the resident, family, and responsible person are fully informed of the resident’s personal and property rights.
HOSPITALITY FOCUS:
The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
We greet residents, employees, and guests warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident, employee, and guest needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We embrace and value our differences.
We make residents, employees, and guests feel important.
We ask “Is there anything else I can do for you?”
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.
QUALIFICATIONS:
Able to work flexible hours.
Familiar with federal and state regulations and requirements for LTC.
Must possess excellent written, oral, and interpersonal skills, as well as the ability to juggle multiple priorities.
Good customer service skills.
#J-18808-Ljbffr