Morgan Group
Senior Community Manager
Morgan Group, Houston, Texas, United States, 77246
Fountains @ Memorial City
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.9870 Gaylord DrHouston, TX 77024, USA
The McCarthy at Memorial City9789 Katy FwyHouston, TX 77024, USA
There’s more to Morgan Group than our 65+ multifamily properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:TrainingFlexible Spending Accounts (Medical, Limited Purpose & Dependent Care)Health Savings AccountVoluntary Life InsuranceLong-Term Disability InsuranceCompany Paid Life InsuranceCompany Paid Short-Term Disability Insurance401K (Traditional & Roth) with Company MatchEmployee Assistance ProgramVacationSickFloating HolidayHoliday ScheduleReferral Bonus ProgramThis position is also eligible for renewal commissions and a quarterly bonus program.How does Morgan Group benefit you?The Morgan Group provides you with an excellent opportunity to learn about the multifamily industry and to grow in your career in ways you never thought possible.What You'll DoJob Purpose:
Seeking a Community Manager with Class A+ high rise experience preferred to manage the day-to-day operations of 2 high rise buildings totaling 247 units. Candidate must be committed to elevating the team to achieve the highest levels of professionalism and customer service. Ideal candidate will be familiar with acquisition or takeover processes and have strong proven leadership skills. Entrata, MRI, and Nexus experience preferred.Essential Job Functions:Manage the day-to-day operations of the community to achieve the highest level of professionalism by all Team Members. Duties include:
Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals.Adhere to all Fair Housing laws.Operate the office in a professional, clean, and well-staffed manner.Maintain office and resident files confidentially.Supervise the Office Team Members.Supervise, with the assistance of the Lead Maintenance, the Service Team Members.
Create and encourage excellent resident relations:
Promptly attend to resident comments and concerns.Require all Team Members to be professional and friendly.Maintain and/or create a resident renewal program.Create a sense of community.
Supervise the service team:
Meet daily with Lead Maintenance.Monitor the completion of all service requests.Identify and direct the Lead Maintenance to schedule projects.Monitor and perform annual inspections.Keep all required permits current.
Maintain and manage financial responsibilities:
Adhere to the Community budget and report variances.Prepare monthly financials as directed.Manage accounts payable processing.
Manage rental collection:
Collect rent timely per lease contracts.Ensure compliance with Community Policies and lease agreements.
Responsible for personnel issues:
Recruit, interview, hire, and counsel Team Members.Monitor daily work and professional growth.Ensure compliance with MORGAN’s dress code.Complete annual performance reviews.Ensure required training is completed.
Manage marketing of the community:
Drive qualified traffic to the community.Know the community’s market.Provide marketing ideas to achieve goals.
Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates.Non-Essential Job Functions:Other tasks as assigned by your supervisor.Physical Requirements:Will need to be on feet (33% to 100%).Will need to perform physical activities (50% to 100%).Occasional lifting of over 50 lbs. with assistance.Vision Requirements:Constant need to read and review reports.Frequent need to see small detail.Hearing, Speaking, and Written Requirements:Constant need to communicate with staff and residents.Ability to read, write, and understand English.Driving Requirements:Frequent need to utilize personal transportation.Must have a valid driver’s license, insurance, and car registration.QualificationsSkills Preferred
Internet
Some KnowledgeOneSite
Some KnowledgeWord
Some KnowledgeExcel
Some KnowledgeEducation Required
High School or better.Preferred
Associates or better.Experience Required
Minimum 3-5 years of experience as a residential Community Manager or equivalent is required. Must have Yardi experience.Preferred
Proven experience in customer service and marketing skills.
#J-18808-Ljbffr
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.9870 Gaylord DrHouston, TX 77024, USA
The McCarthy at Memorial City9789 Katy FwyHouston, TX 77024, USA
There’s more to Morgan Group than our 65+ multifamily properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:TrainingFlexible Spending Accounts (Medical, Limited Purpose & Dependent Care)Health Savings AccountVoluntary Life InsuranceLong-Term Disability InsuranceCompany Paid Life InsuranceCompany Paid Short-Term Disability Insurance401K (Traditional & Roth) with Company MatchEmployee Assistance ProgramVacationSickFloating HolidayHoliday ScheduleReferral Bonus ProgramThis position is also eligible for renewal commissions and a quarterly bonus program.How does Morgan Group benefit you?The Morgan Group provides you with an excellent opportunity to learn about the multifamily industry and to grow in your career in ways you never thought possible.What You'll DoJob Purpose:
Seeking a Community Manager with Class A+ high rise experience preferred to manage the day-to-day operations of 2 high rise buildings totaling 247 units. Candidate must be committed to elevating the team to achieve the highest levels of professionalism and customer service. Ideal candidate will be familiar with acquisition or takeover processes and have strong proven leadership skills. Entrata, MRI, and Nexus experience preferred.Essential Job Functions:Manage the day-to-day operations of the community to achieve the highest level of professionalism by all Team Members. Duties include:
Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals.Adhere to all Fair Housing laws.Operate the office in a professional, clean, and well-staffed manner.Maintain office and resident files confidentially.Supervise the Office Team Members.Supervise, with the assistance of the Lead Maintenance, the Service Team Members.
Create and encourage excellent resident relations:
Promptly attend to resident comments and concerns.Require all Team Members to be professional and friendly.Maintain and/or create a resident renewal program.Create a sense of community.
Supervise the service team:
Meet daily with Lead Maintenance.Monitor the completion of all service requests.Identify and direct the Lead Maintenance to schedule projects.Monitor and perform annual inspections.Keep all required permits current.
Maintain and manage financial responsibilities:
Adhere to the Community budget and report variances.Prepare monthly financials as directed.Manage accounts payable processing.
Manage rental collection:
Collect rent timely per lease contracts.Ensure compliance with Community Policies and lease agreements.
Responsible for personnel issues:
Recruit, interview, hire, and counsel Team Members.Monitor daily work and professional growth.Ensure compliance with MORGAN’s dress code.Complete annual performance reviews.Ensure required training is completed.
Manage marketing of the community:
Drive qualified traffic to the community.Know the community’s market.Provide marketing ideas to achieve goals.
Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates.Non-Essential Job Functions:Other tasks as assigned by your supervisor.Physical Requirements:Will need to be on feet (33% to 100%).Will need to perform physical activities (50% to 100%).Occasional lifting of over 50 lbs. with assistance.Vision Requirements:Constant need to read and review reports.Frequent need to see small detail.Hearing, Speaking, and Written Requirements:Constant need to communicate with staff and residents.Ability to read, write, and understand English.Driving Requirements:Frequent need to utilize personal transportation.Must have a valid driver’s license, insurance, and car registration.QualificationsSkills Preferred
Internet
Some KnowledgeOneSite
Some KnowledgeWord
Some KnowledgeExcel
Some KnowledgeEducation Required
High School or better.Preferred
Associates or better.Experience Required
Minimum 3-5 years of experience as a residential Community Manager or equivalent is required. Must have Yardi experience.Preferred
Proven experience in customer service and marketing skills.
#J-18808-Ljbffr