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Amazon

Sr. Digital Program Manager - Digital Supply Chain, Prime Video

Amazon, Culver City, California, United States, 90232


Sr. Digital Program Manager - Digital Supply Chain, Prime Video Job ID: 2789150 | Amazon.com Services LLCDo you have a passion for written and spoken language? How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Take the next step in your career now, scroll down to read the full role description and make your application.

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for a Sr. Digital Program Manager who has a passion for languages (written and spoken) to lead a strategic improvement linguistic program. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to continually adapt to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Digital Supply Chain Design Team.

Key job responsibilities- Be the subject matter expert of your assigned program- Define program value propositions, advantages, and limitations- Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer experience solutions- Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgement- Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams- Have a passion for continuously improving the customer experience- Be a creative problem solver who always thinks critically about next steps- Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

BASIC QUALIFICATIONS - 6+ years of professional experience in Supply Chain, Program Management, Product Management, or a related field- Experience leading cross-functional teams to deliver products and projects on tight deadlines- Experience coordinating complex program development cycles- Experience managing, analyzing, presenting, and communicating relevant results to senior management- Experience using Excel, in addition to Bachelor’s degree or 3+ years of equivalent professional experiencePREFERRED QUALIFICATIONS - Experience in the Digital Supply Chain, Program Management or Product Management with large global organizations- Experience learning unfamiliar systems and tools and quickly developing expertise- Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services- Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required- Advanced skills and experience with Excel and Access, including standard formulas and data visualization- Ability to understand customers and their behavior in order to drive new feature development- Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities- Exceptional interpersonal and communication skills, including strong writing and speaking skills to effectively communicate with both business and technical teams- Strong attention to detail, end-to-end ownership, and driving results- Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data- Master’s degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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