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Christian Brothers Automotive

Automotive Service Advisor Writer Weekends Off Jacksonville Bartram Park

Christian Brothers Automotive, Jacksonville, Florida, United States, 32290


Job Title:

Automotive Service Advisor / Writer

To be considered for an interview, please make sure your application is full in line with the job specs as found below.Location:

13918 Village Lake Circle, Jacksonville FL 32258

Job Overview:

This brand-new state-of-the-art facility is scheduled to open in August 2024. Interviews will begin in July 2024.

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

Greet every customer that enters our facility with hospitality and respect

Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand

Manage the store’s workflow in an effective and efficient manner

Consistently and effectively sell our services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long-term relationships between the store, yourself and the customer

Direct, coordinate, and participate in performing customer service activities

Shuttle customers as needed in CBA branded vehicle

Ensure that all repairs are performed to proper specifications.

Work together as a team and assist other employees as needed.

Other duties as assigned.

Qualifications:

Current driver’s licenses

Driving record acceptable to our current insurance carrier

Proficiency in Windows based computer software and automotive store applications

Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm

Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

Occasionally lifting and carrying objects over 50 lbs.

Keeping a brisk work pace in a high-volume environment

Additional Information:

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 290+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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