Technical Writer

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs while requiring the best talent for the job.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Qualifications Technical Writer needs 3 years of related experience.Technical Writer requires:Experience authoring technical publications for highly technical and complex products.Experience working with complex network products, video delivery products, and/or software for technical audiences is preferred.Must have experience with Structured FrameMaker (DITA).Experience with other tools used in this environment, including Acrobat Professional, Adobe Creative Suite, Word, Excel, DITA, SVN, JIRA is helpful.Must have experience collaborating with other users in a content management system.Experience working on a dispersed, multi-cultural team is helpful.Experience writing in an agile development environment is a plus.Degree in Computer Science, English, Technical Writing or related subject.Ability to learn quickly and on-the-fly.Write user and technical documentation for process automation products, including user guides for technical audiences, online help, Release Notes, and Product Specifications.Work independently on a project basis, interacting with developers, testers, project managers, support staff, and other SMEs.Conduct interviews with various technical subject matter experts to gather information.Research and translate technical information into user-oriented information for non-technical and technical audiences.Publish user documentation in a variety of online and printed formats.

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