Media Monitoring Analyst

Media Monitoring Analyst at System One in Boise, Idaho, United States Job Description Media Monitoring Analyst Employment Type: Full Time Date Posted: 8/26/2024 Location: Remote Pay Range: Negotiable Job Number: JO-2408-2479 Primary Function Our client's Media Monitoring team is a center of excellence (COE) within the CAO division and is responsible for risk monitoring and business intelligence reporting for the bank and financial industry-related topics, trends and insights in social and traditional media that impact our brand and business. We are looking for a full-time Media Monitoring Analyst to join the EMM team to support the growing demand across many lines of business. Duties & Responsibilities + Actively monitor key themes, trends and emerging topics + Research and escalate risk related topics to issue owners + Work business partners across the enterprise to understand business issues and priorities + Work as part of a larger team in collaborative processes to create deliverables + Prepare deep-dive analysis of discussion around topics, products and business lines as assigned + Recognize and identify inconsistencies or inaccuracies in tools, data, analytics + Produce metrics from tools, and export data when necessary to create additional visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes during the analytic process + Work closely with internal business clients and our outside partners Skills & Qualifications + Strong knowledge and hands-on experience using media monitoring software platforms + Understanding of the macro social media environment and industry + Experience with data verification, quality control and analytics + Attention to detail and ability to analyze data at a tactical quantitative and strategic qualitative level + Ability to synthesize data into meaningful business insights and present to internal audiences + Ability to construct complex queries using Boolean logic to maximize results in different tools + Ability to work closely with internal business partners to explain the impact of data and findings + Ability to handle multiple types of reports with tight deadlines and large amounts of data + Microsoft Office productivity tools and ability to produce professional quality level reports and presentations + Research background and experience with a brand, agency, or vendor Education & Experience + Strong experience in monitoring tools, such To view full details and how to apply, please login or create a Job Seeker account