Senior Process Design Consultant - GCAOO

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us!Job Description:

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.Line of Business Job Description:We have an exciting opportunity for a Sr. Process Design Consultant to join our Process and Operational Excellence organization part of Global Credit, AML and Onboarding Operations (GCAOO).The Sr. Process Design Consultant reports into the Process Excellence organization, partnering with business function leaders, operations process owners, and subject matter experts (SMEs), to provide an end-to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, develop roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering. The candidate will also actively contribute to the Operational Excellence cultural shift providing proactive alignment to tactical and strategic projects and programs aligned to GCAOO operations while ensuring understanding and consideration of the overall existing multiyear strategies and roadmap across the space.Responsibilities include:Process analysis, process modelling, and process governance for the GCAOOProcess Challenge and Process ImprovementsAbility to implement process testing programs and/or process monitoring, aligning metrics and process controls to our transformation effortsEvaluate current state, impact to change and end-to-end target state visualization from requirements to implementation and post-adoption monitoring and testingProvide end-to-end high-quality view of processes within business functions with proper identification of hand-offs and process connectorsSupport the program's short-and-long term strategySupports a strategy of continuous improvement and acts as liaison with Change Management and Process Design management.Prepare presentations and process overview utilizing models and complementary data to assist leaders in process re-engineering activitiesRequirements:5 years of Process design related experience and strong delivery mindsetPrior experience with AML preferredAnalytical and design-oriented mindsetTrack record of successfully implementing strategic initiativesStrong leadership skills with the ability to influence stakeholders at all levelsExperience in process modelling tools (Visio - BPMN, ARIS, etc.) desiredData driven and metrics/results orientedAbility to identify opportunities from a process efficiency perspectiveStrong presentation skillsExcels in working among diverse viewpoints to determine the best path forwardExcellent verbal and communication skillsSelf-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quoOther Qualifications/Desired Skills:Preferred process improvement and Operational Excellence exposureStrives to bring new thoughts and ideas to teams to drive innovation and unique solutionsBelieves in the value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the worldCritical thinking skills – ability to assess quantitative and qualitative data to identify key themes that require deeper analysis and assessmentCreativity – able to look at a problem from a new perspective and to develop new ideas and solutionsAbility to understand new technologies, intellectually curious.Commitment to challenging the status quo and promoting positive changeExperience working in a global environmentShift:1st shift (United States of America)Hours Per Week:40

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