Esri
Sr. Manager- Content Development, Training
Esri, Redlands, California, us, 92375
Overview
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.In this position, you will help Esri customers continue to learn about GIS and Esri technology by managing the teams that design, author, and update training materials that teach GIS concepts, skills, and workflows. You will work with technical staff who have knowledge of Esri software, experience in a variety of disciplines, and experience developing instructionally sound learning materials.
Responsibilities
Support the development of author, technical editor, and instructional design managers and team members
Support content development processes for Training Services products
Partner with the curriculum manager to prioritize course development projects based on resource availability, demand, and strategic need
Provide performance feedback to personnel assigned to the team
Recruit and train new talent as needed
Monitor daily administrative concerns to include resourcing and staff allocation, time management, inter-team communications, and issue resolution
Participate in interdepartmental and company-wide projects as needed
Evaluate and stay up to date with new technology (web, graphics, e-Learning)
Communicate with the Senior Learning Strategies Manager on staff issues, resource needs, team productivity, and assignment details
Requirements
10+ years of experience in course development or curriculum design
5+ years of experience managing a team of five or more individuals in a production-based environment
Ability to develop productive relationships with customers, colleagues, and management
Proven experience with staff development and team building
Superior initiative and the ability to work independently as well as in a team environment
Exceptional written and verbal communication, presentation, and interpersonal skills
Bachelor's in Geoscience, Management, Instructional Design, Education, or related field
Recommended Qualifications
Prior experience in multiple roles within a training organization, such as a course developer, instructor, technical writer, technical editor, documentation lead, or publishing/editing supervisor
Experience with change management, workforce development, or human capital improvement
Deep understanding of development or technical training material
Knowledge of and experience applying the instructional design process
Understanding of GIS and knowledge of Esri software
Master's in Geoscience, Management, Instructional Design, Education, or related field
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#LI-Hybrid
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Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.In this position, you will help Esri customers continue to learn about GIS and Esri technology by managing the teams that design, author, and update training materials that teach GIS concepts, skills, and workflows. You will work with technical staff who have knowledge of Esri software, experience in a variety of disciplines, and experience developing instructionally sound learning materials.
Responsibilities
Support the development of author, technical editor, and instructional design managers and team members
Support content development processes for Training Services products
Partner with the curriculum manager to prioritize course development projects based on resource availability, demand, and strategic need
Provide performance feedback to personnel assigned to the team
Recruit and train new talent as needed
Monitor daily administrative concerns to include resourcing and staff allocation, time management, inter-team communications, and issue resolution
Participate in interdepartmental and company-wide projects as needed
Evaluate and stay up to date with new technology (web, graphics, e-Learning)
Communicate with the Senior Learning Strategies Manager on staff issues, resource needs, team productivity, and assignment details
Requirements
10+ years of experience in course development or curriculum design
5+ years of experience managing a team of five or more individuals in a production-based environment
Ability to develop productive relationships with customers, colleagues, and management
Proven experience with staff development and team building
Superior initiative and the ability to work independently as well as in a team environment
Exceptional written and verbal communication, presentation, and interpersonal skills
Bachelor's in Geoscience, Management, Instructional Design, Education, or related field
Recommended Qualifications
Prior experience in multiple roles within a training organization, such as a course developer, instructor, technical writer, technical editor, documentation lead, or publishing/editing supervisor
Experience with change management, workforce development, or human capital improvement
Deep understanding of development or technical training material
Knowledge of and experience applying the instructional design process
Understanding of GIS and knowledge of Esri software
Master's in Geoscience, Management, Instructional Design, Education, or related field
#LI-SS2
#LI-Hybrid
#J-18808-Ljbffr