["User Experience Lead (Open to Remote)","User Experience Lead (Open to Remote)"

Job SummaryIn this role you will be responsible for shaping the user experience for MyBobs.com, customer-facing elements of related software, and other future digital products & services. You will lead and manage the UX design process, develop design systems, conduct user research and collaborate with cross-functional teams to create a seamless and intuitive online shopping experience. Reporting to the Director, eCommerce Product Management, you will play a critical role in the success of our fast-growing $200+ million eCommerce channel and in increasing the eCommerce share of $200+ billion overall company sales.You will focus on driving an optimal and engaging user experience for over 1 million site sessions per week, leading all aspects of information architecture, interaction design, visual design, usability evaluation, user research and cross-functional collaboration to ensure that user experience design aligns with business goals and technical constraints. You will leverage strong leadership skills and expertise in user-centered design principles, research methodologies, strategic thinking and project management to create exceptional user experiences.ResponsibilitiesCollaborate with stakeholders, such as product managers and executives, to define the overall UX strategy and goals of a project or productLead efforts to streamline the UX/UI design creation and production process chainDevelop a scalable design system and interfaceLead end-to-end design of a product, including research, strategy and visual designTranslate concepts into front-end specifications with user flows, wireframes, mockups, visual designs and interactive prototypes that lead to intuitive user experiencesConduct usability testing to identify customer pain points and create wireframes showcasing interaction flows, information architecture and designs to combat these pain pointsServe as a subject matter expert in design & design research, and evangelize current trends and patterns for mobile-first designEnsure digital experiences are intuitive, user-friendly, and meet the needs and expectations of the target audienceAdapt product experiences to different audiences based on their needs and the devices they use (feature personalization, responsive design, accessibility)Create and facilitate an environment, process and design system that supports consistent UX principles and processes across devices and channelsFacilitate collaboration and discovery sessions between Engineering, Product, Marketing, Merchandising, Operations and UXLead the development of personas, user flows and scenarios, goal/task analyses, and other key tools of user-centered designSupport multiple projects in parallelCoordinate workload and resources for internal and external UI/UX staff, collaborating with stakeholders to meet and negotiate deliverables/deadlines as necessaryEnsure wireframes, process flows, and other UI/UX artifacts can be successfully delivered from ideation to implementation within development timelines and technical restraints, partnering with product and development teamsEarly development of multiple concepts and production of user stories and high-level requirements for UXUnderstand business objectives, complex workflows, and end-user needs with ability to translate that into a seamless experience for the customerInfluence product strategy and future vision of product, striving to build strong business relationships with internal and external partners and keep cross-discipline teams alignedAdvocate for strong user perspective across all scrum teams and product developmentAssign tasks, provide guidance and mentorship, and foster collaboration within UX team and across disciplinesParticipate in test planning and execution to ensure that expected results will satisfy business and non-functional requirementsChampion user-centered design principles within the organization, leverage data from user tests, analytics, and A/B tests to drive the design process, and to create experiences that meet user needs (while simultaneously addressing business goals)Manage and develop staff and consultant UX designersRequired QualificationsBachelor's Degree in a Design discipline such as Human Computer Interaction, Product, Industrial, Digital, Information Architecture or another closely related field5+ years of extensive work in UX for customer-facing applications2+ years of experience leading UX for B2C applications and mobile design, partner interactions, process management, as well as people management and developmentExtensive experience in developing scalable design systems, concepts and structuresProficient in leading industry UX/UI prototyping toolsProficient in leading industry UX/UI design softwareProficient knowledge of coding languages including HTML, CSS and JavaScriptStrong understanding of design, usability and research best practicesA design portfolio demonstrating both creative thinking and the delivery of solid end-to-end scenarios on highly desirable, responsively designed websitesFamiliarity with ADA WCAG 2.2 AA compliance guidelines to drive all UX deliverablesKnowledge of project management and leadership fundamentalsDetail driven, highly organized and able to manage time across several concurrent projectsExtensive experience collaborating across Product and IT teams on technical implementationsAgile mindset, comfortable operating in an evolving environment with changing prioritiesAble to explain to stakeholders, engineers, designers, and other team members why a feature should do something, what it should do and how it should do it, and be able to justify it from a user, functional, or a business perspectiveCreative with a love of visuals and intuitive interfaces, meticulous attention to detail, and obsessed with understanding customersLove working in a cross-functional, fast-moving, and highly collaborative environment focused on striving for excellence, managing change, and finding actionable solutionsExperience implementing and adhering to brand guidelinesStrong work ethic and self-motivated with ability to take ownership, prioritize, meet deadlines, and work independently (including remote work)Empathetic, open to feedback and able to communicate effectivelyPreferred QualificationsExperience with SAP Hybris platform a plusExperience with Bloomreach CMS a plusExperience with Adobe XD or similar design tools as well as prototyping toolsExperience in the Retail industry (furniture category)Physical Requirementsn/aExpected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:$111,000 - $139,000It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact _hrsupport@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.#J-18808-LjbffrRemote working/work at home options are available for this role.