Majestic Care of Lafayette
Director of Marketing and Admissions
Majestic Care of Lafayette, Lafayette, Indiana, us, 47903
The following information aims to provide potential candidates with a better understanding of the requirements for this role.Majestic Care is looking for a Director of Marketing and Admissions to join our teams’ mission and believe in our core values! Our mission is to individualize the quality of life of those we care for through the magical culture created from the hearts of our care team members! On top of a
great company culture
and a
rewarding career , you will get the
Majestic Difference :
Majestic Mobile : You will be provided a personal smartphone with all mobile service expenses paid! This includes unlimited talk, text, and data and 5G hotspot.
Quarterly Pay Increase : All full-time Care Team Members will receive quarterly increases.
Discounts/perks, Insured for Life, Tuition Forgiveness, and Free Telehealth Services!
Our mission: Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve.
Our Core Values:
L - Listening
E - Empathy
A - Accountability
D - Decisiveness
This is how we create a culture to LEAD with Love.
Majestic Care’s Director of Marketing is responsible for building relationships and having community involvement.
Responsibilities:
Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
Conduct community tours.
Manage the admission process by maintaining updated bed availability and community services information at all times.
Manage the inquiry process professionally, timely, and with appropriate follow-up.
Effectively manage occupancy levels and census/premium mix enhancement.
Make calls to medical, insurance, legal, and financial professionals, senior organizations, and other community contacts.
Develop and maintain relationships to advise referral sources of bed availability and new products and services.
Maintain current database of existing and potential referral sources.
Utilize company’s sales practices and sales tracking tools.
Alert appropriate department heads and community staff of projected changes through daily admission meetings.
Utilize bed management principles.
Maintain a close working relationship with the Director of Nursing Services (DNS) and the Business Office Manager (BOM) for efficient admission decisions.
Recommend admission decisions to community management.
Communicate with nursing and housekeeping about appropriate room and bed selection for new admits.
Ensure appropriate admission paperwork and signatures are obtained prior to admission.
Communicate special needs of new admits to staff for a smooth transition.
Ensure referral sources and admissions data are entered into the automated referral system daily.
Educate every admission about the Alternative Dispute Resolution program.
Coordinate the development and implementation of sales and marketing plans; serve as chairperson for marketing team meetings; monitor budgets and track results.
Maintain knowledge of state and federal regulations and reimbursement guidelines (Medicare and Medicaid).
Assist with managed care referral process.
May assist with new care team member orientation for the admission process.
Maintain a database of medical contacts/community resources and communicate information to staff and contacts.
Keep all patient information confidential.
Develop and implement special events and presentations for community education.
Monitor and evaluate customer satisfaction from various audiences to develop action plans as needed.
Daily follow up on all active and pending inquiries.
Perform other tasks as assigned within the scope of practice.
Demonstrate empathy, courtesy, kindness, and professionalism in all interactions.
Attend all mandatory in-services and complete necessary Relias trainings.
Requirements:
Associate and/or Bachelor’s Degree in Business/Communications field preferred.
Two years equivalent experience in a sales/marketing position or Admissions Coordinator position in lieu of degree.
Previous healthcare community relations experience preferred.
Majestic Care provides a competitive compensation and full benefits package. For more information, please apply. Come join our team!
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great company culture
and a
rewarding career , you will get the
Majestic Difference :
Majestic Mobile : You will be provided a personal smartphone with all mobile service expenses paid! This includes unlimited talk, text, and data and 5G hotspot.
Quarterly Pay Increase : All full-time Care Team Members will receive quarterly increases.
Discounts/perks, Insured for Life, Tuition Forgiveness, and Free Telehealth Services!
Our mission: Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve.
Our Core Values:
L - Listening
E - Empathy
A - Accountability
D - Decisiveness
This is how we create a culture to LEAD with Love.
Majestic Care’s Director of Marketing is responsible for building relationships and having community involvement.
Responsibilities:
Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
Conduct community tours.
Manage the admission process by maintaining updated bed availability and community services information at all times.
Manage the inquiry process professionally, timely, and with appropriate follow-up.
Effectively manage occupancy levels and census/premium mix enhancement.
Make calls to medical, insurance, legal, and financial professionals, senior organizations, and other community contacts.
Develop and maintain relationships to advise referral sources of bed availability and new products and services.
Maintain current database of existing and potential referral sources.
Utilize company’s sales practices and sales tracking tools.
Alert appropriate department heads and community staff of projected changes through daily admission meetings.
Utilize bed management principles.
Maintain a close working relationship with the Director of Nursing Services (DNS) and the Business Office Manager (BOM) for efficient admission decisions.
Recommend admission decisions to community management.
Communicate with nursing and housekeeping about appropriate room and bed selection for new admits.
Ensure appropriate admission paperwork and signatures are obtained prior to admission.
Communicate special needs of new admits to staff for a smooth transition.
Ensure referral sources and admissions data are entered into the automated referral system daily.
Educate every admission about the Alternative Dispute Resolution program.
Coordinate the development and implementation of sales and marketing plans; serve as chairperson for marketing team meetings; monitor budgets and track results.
Maintain knowledge of state and federal regulations and reimbursement guidelines (Medicare and Medicaid).
Assist with managed care referral process.
May assist with new care team member orientation for the admission process.
Maintain a database of medical contacts/community resources and communicate information to staff and contacts.
Keep all patient information confidential.
Develop and implement special events and presentations for community education.
Monitor and evaluate customer satisfaction from various audiences to develop action plans as needed.
Daily follow up on all active and pending inquiries.
Perform other tasks as assigned within the scope of practice.
Demonstrate empathy, courtesy, kindness, and professionalism in all interactions.
Attend all mandatory in-services and complete necessary Relias trainings.
Requirements:
Associate and/or Bachelor’s Degree in Business/Communications field preferred.
Two years equivalent experience in a sales/marketing position or Admissions Coordinator position in lieu of degree.
Previous healthcare community relations experience preferred.
Majestic Care provides a competitive compensation and full benefits package. For more information, please apply. Come join our team!
#J-18808-Ljbffr