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Capital One

Senior Product Manager-User Experience

Capital One, New York, New York, us, 10261


Senior Product Manager-User Experience

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Apply

Locations: McLean, VA; Richmond, VA; New York, NY

Time Type: Full time

Posted On: Posted 9 Days Ago

Job Requisition ID: R199197

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? If you answered yes to these questions, then product management at Capital One may be a fit for you!

File Transfer is the platform for moving files in and out of Capital One. Join our team in our pursuit to make it easy for our users and partners to create and manage their file exchanges.

As part of the File Transfer team, you’ll have access to:

Managing the user experience for a critical business application that enables our lines of business and their partners to run their operations.

Create a multi-year roadmap to improve our user experience when creating, managing, and updating their file exchanges.

Work in an agile fashion, directly managing one tech team's agenda and influence junior product management talent on the team.

Influence cross product outcomes that benefit our shared user base to accelerate provisioning of a file exchange.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

Human Centered

You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.

You will breakdown business epics into features and further into user stories, driving your team towards the lowest effort or Minimal Viable Product (MVP) for a valid feature test.

Business Focused

Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.

You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.

Technology Driven

You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.

You’ll collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting edge solutions to help customers.

You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.

Transformational Leadership

By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders, and partner teams.

You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

We want you if you are:

Intellectually Curious: You explore and seek answers, comfortable with ambiguity and eager to learn.

Communicator & Influencer: You can communicate complex ideas clearly to any audience.

Do-er: You’re biased toward action, organized, and able to multitask.

Passionate & Customer Focus: You connect with customers to fully understand their needs.

Team Player: You enjoy working with diverse people and driving the team toward a common goal.

Basic Qualifications:

Bachelor’s Degree or military experience.

At least 5 years of experience in product management or related fields.

Preferred Qualifications:

3+ years user experience product management and web interface experience.

3+ years translating business strategy into consumer-facing digital products.

3+ years of experience working on core product platforms powering digital experiences.

3+ years working with cross-functional teams in an agile development process.

MBA or Master’s degree.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product Management.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

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