HNN Communities
Senior Community Manager - 145
HNN Communities, Everett, Washington, us, 98213
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.Are you looking for a rewarding career in Property Management? HNN Communities is seeking a
Full-Time Senior Community Manager
to join our dynamic team in
Everett, WA !
About the Company
HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing.
Pay Details:
$83,200 - $104,000 annual
Schedule:
Monday-Friday 8:30am-5:30pm
Benefits Offered
Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 20% housing discount consideration after 90 days of hire.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored backup childcare.
Employee discount program through LifeMart.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.
About the PositionThe Senior Community Manager is responsible for the day-to-day operations of the assigned communities and ensures that the established company objectives are achieved. This role leads the optimum performance of the communities in areas including associate management, leasing and marketing, compliance, accounting, resident satisfaction, and maintenance activities. The ability to successfully mentor others, create training initiatives, and implement Company policies and procedures is essential.
Job Responsibilities:
Responsible for the oversight and day to day operations of multiple communities as assigned.
Provide employees with leadership and guidance through established mentorship and training initiatives.
Actively participate and lead designated initiatives and projects.
Engage employees through regular performance feedback and annual reviews.
Successfully interview, hire, train and retain employees at all assigned locations.
Perform all related accounting tasks including collecting and posting rent and fees.
Perform accounts payable tasks including processing or approving invoices.
Review and analyze utility billing and rentable item charges regularly.
Oversee the community's marketing program.
Provide excellent customer service to all residents, prospects, and guests.
Lead all revenue management efforts to ensure the community's maximum income is achieved.
Oversee compliance with all requirements of the tax credit program.
Complete resident move-outs within the timeline set by the company.
Keep Yardi and associated resident management software up to date.
Ensure all resident files are properly maintained according to the Company’s policy.
Respond to resident questions, concerns, and requests in a timely manner.
Supervise resident retention programs, renewal, and leasing programs.
Ensure the success of all resident events and community programming.
Complete regular community inspections of common areas and vacant apartment homes.
Oversee all leasing efforts including prospect engagement and move-ins.
Maintain a reputation of excellence and continuously improve community scores.
Supervise and administer all lease agreements and addendums.
Oversee all maintenance activity including unit turns and service requests.
Prepare, monitor, and adhere to the guidelines of the community’s operating budget.
Provide professional and routine interaction with retail and commercial clients.
Maintain a positive relationship with local housing authorities and agencies.
Implement new systems, programs, and procedures as directed by the company.
Complete assigned tasks by deadlines and communicate any obstacles with your supervisor.
Work collaboratively and respectfully with peers and other departments.
Continually seek out training opportunities and stay up to date on industry/legal trends.
Attend training classes as scheduled and assigned.
Additional duties as assigned by supervisor.
Experience:
Minimum 5 years of experience in property management and 2 years as a Community Manager.
Bachelor's degree in business or related field is preferred.
Prefer CAM, CAPS, CPM, or other relevant professional certifications.
Thorough knowledge of Federal Fair Housing and other applicable regulations.
Knowledge of Section 42 LIHTC and HUD programs.
Experience successfully leading a team with the ability to manage employee performance.
Proficient using MS Office Suite.
Prior budgeting experience and the ability to interpret financial statements.
Experience using property management software, preferably Yardi.
Excellent written and verbal communication skills.
High school education or equivalent required.
Must be able to speak, read and write English in a manner sufficient to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.
HNN Communities is an Equal Opportunity Employer
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Full-Time Senior Community Manager
to join our dynamic team in
Everett, WA !
About the Company
HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing.
Pay Details:
$83,200 - $104,000 annual
Schedule:
Monday-Friday 8:30am-5:30pm
Benefits Offered
Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 20% housing discount consideration after 90 days of hire.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored backup childcare.
Employee discount program through LifeMart.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.
About the PositionThe Senior Community Manager is responsible for the day-to-day operations of the assigned communities and ensures that the established company objectives are achieved. This role leads the optimum performance of the communities in areas including associate management, leasing and marketing, compliance, accounting, resident satisfaction, and maintenance activities. The ability to successfully mentor others, create training initiatives, and implement Company policies and procedures is essential.
Job Responsibilities:
Responsible for the oversight and day to day operations of multiple communities as assigned.
Provide employees with leadership and guidance through established mentorship and training initiatives.
Actively participate and lead designated initiatives and projects.
Engage employees through regular performance feedback and annual reviews.
Successfully interview, hire, train and retain employees at all assigned locations.
Perform all related accounting tasks including collecting and posting rent and fees.
Perform accounts payable tasks including processing or approving invoices.
Review and analyze utility billing and rentable item charges regularly.
Oversee the community's marketing program.
Provide excellent customer service to all residents, prospects, and guests.
Lead all revenue management efforts to ensure the community's maximum income is achieved.
Oversee compliance with all requirements of the tax credit program.
Complete resident move-outs within the timeline set by the company.
Keep Yardi and associated resident management software up to date.
Ensure all resident files are properly maintained according to the Company’s policy.
Respond to resident questions, concerns, and requests in a timely manner.
Supervise resident retention programs, renewal, and leasing programs.
Ensure the success of all resident events and community programming.
Complete regular community inspections of common areas and vacant apartment homes.
Oversee all leasing efforts including prospect engagement and move-ins.
Maintain a reputation of excellence and continuously improve community scores.
Supervise and administer all lease agreements and addendums.
Oversee all maintenance activity including unit turns and service requests.
Prepare, monitor, and adhere to the guidelines of the community’s operating budget.
Provide professional and routine interaction with retail and commercial clients.
Maintain a positive relationship with local housing authorities and agencies.
Implement new systems, programs, and procedures as directed by the company.
Complete assigned tasks by deadlines and communicate any obstacles with your supervisor.
Work collaboratively and respectfully with peers and other departments.
Continually seek out training opportunities and stay up to date on industry/legal trends.
Attend training classes as scheduled and assigned.
Additional duties as assigned by supervisor.
Experience:
Minimum 5 years of experience in property management and 2 years as a Community Manager.
Bachelor's degree in business or related field is preferred.
Prefer CAM, CAPS, CPM, or other relevant professional certifications.
Thorough knowledge of Federal Fair Housing and other applicable regulations.
Knowledge of Section 42 LIHTC and HUD programs.
Experience successfully leading a team with the ability to manage employee performance.
Proficient using MS Office Suite.
Prior budgeting experience and the ability to interpret financial statements.
Experience using property management software, preferably Yardi.
Excellent written and verbal communication skills.
High school education or equivalent required.
Must be able to speak, read and write English in a manner sufficient to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.
HNN Communities is an Equal Opportunity Employer
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