Application Design and Support Analyst:

Primary Skills: IT Support, Change Management, MyChart, Insurance Verification, Workflows, Form creation, Contract Type: W2 Duration: 6 Months Contract Location: Yonkers, NY Pay Range: $90.00 -$95.00 Per Hour JOB RESPONSIBILITIES: Provides support on existing applications applying technical ability, troubleshooting skills, knowledge of applications and familiarity with client's business needs. Works with the user to identify and troubleshoot application issues. This resource will be needed to visit each each site and will be required to help train front desk staff on how to confirm patient insurance information and if it has been uploaded accurately. Role will also help patients sign up for MyChart/Pre-Check-In/Upload insurance card/ opt in for SMS options. Role may also be needed to provide support on existing applications. Work with users, associates and vendors to identify and troubleshoot application and hardware issues. Respond appropriately and prioritize high volume of maintenance requests including application issues, file maintenance, security maintenance, device additions and file codes. Perform application updates and tests. Provide support on system interfaces and respond to urgent production issues. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022) Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires Join Akraya Today Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team