DISH
Marketing Lead - Customer Communications
DISH, Littleton, Colorado, us, 80161
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.Job Duties and Responsibilities
Key Responsibilities:Develop engaging email and SMS campaigns to support customer loyalty and business objectivesServe as a subject matter expert for targeted campaignsBuild audiences for customized automated campaigns, leveraging CDPManage creative development of different campaigns for the team, briefing creative teams on needs, providing and seeking feedback, and shepherding campaigns from inception to deploymentSpearhead developing creative tests seeking continuous improvement to customer engagementCollaborate within the Retail Wireless Marketing team and across multiple teams including Creative, Web, and Sales to develop campaignsAct with a sense of urgency to ensure that campaigns are developed and executed accurately and on schedule
Skills, Experience and Requirements
Education and Experience:A minimum of 3+ years of experience in marketing and bachelor’s degree requiredSkills and Qualifications:Passion for the customerPrior experience in customer retention/loyalty preferredExperience designing email and SMS campaigns is a plusStrong interpersonal skills, attention to detail, creativity, and communication skillsAbility to prioritize, work under pressure, and adapt to a rapidly changing environmentFigma experience preferred
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/YearBenefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.Job Duties and Responsibilities
Key Responsibilities:Develop engaging email and SMS campaigns to support customer loyalty and business objectivesServe as a subject matter expert for targeted campaignsBuild audiences for customized automated campaigns, leveraging CDPManage creative development of different campaigns for the team, briefing creative teams on needs, providing and seeking feedback, and shepherding campaigns from inception to deploymentSpearhead developing creative tests seeking continuous improvement to customer engagementCollaborate within the Retail Wireless Marketing team and across multiple teams including Creative, Web, and Sales to develop campaignsAct with a sense of urgency to ensure that campaigns are developed and executed accurately and on schedule
Skills, Experience and Requirements
Education and Experience:A minimum of 3+ years of experience in marketing and bachelor’s degree requiredSkills and Qualifications:Passion for the customerPrior experience in customer retention/loyalty preferredExperience designing email and SMS campaigns is a plusStrong interpersonal skills, attention to detail, creativity, and communication skillsAbility to prioritize, work under pressure, and adapt to a rapidly changing environmentFigma experience preferred
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/YearBenefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.