Social Media Coordinator

About UsCommunity Tech Network is a 501(c)3 nonprofit with offices in the San Francisco Bay Area and in Austin, TX. Our mission is to transform lives through digital equity.We believe that access to the internet is a human right, and that those without the skills to use a computer are at risk of social and economic disadvantage. Public services and essential information are increasingly moving online, and many people are unable to access those resources. Many fine organizations are working to spread internet connectivity to the underserved, but access to technology is only a partial solution.Connectivity needs to be coupled with digital skills training that is relevant and delivered in a way that wont intimidate the adult learner. CTN believes that trusted advice is critical to supporting people who are new to technology and the internet. Trained volunteers are critical to our mission because volunteering connects volunteers to communities and provides compassionate advice for adult learners.Job Summary:The Social Media Coordinator will be responsible for implementing and managing our social media strategy. This role will work closely with the marketing team to increase brand awareness, improve marketing efforts, and drive engagement across all social media platforms.This role is hybrid. Most work will be done remotely but it would be great for content capture reasons if we had applicants who could occasionally attend sessions to capture video content. This is part-time 10 hours a week, at a rate of $20/hr.Key Responsibilities:Draft social media postsCoordinate and post graphics and video Update linktr.ee with new links when applicable (like with each month's webinar)Schedule approved posts on HootsuiteCommunicate with followers, respond to queries promptly, and monitor customer reviewsMonitor SEO and user engagement and suggest content optimizationTrack and analyze social media metrics to improve future performanceOversee social media accounts design (e.g., Facebook timeline cover, profile pictures, and blog layout)Stay up-to-date with current technologies and trends in social media, design tools, and applicationsHelp develop and implement social media strategies to align with business goalsQualifications:Hands-on experience in content managementExcellent copywriting skillsSolid knowledge of SEO, keyword research, and Google AnalyticsKnowledge of online marketing channelsExcellent communication skillsAnalytical and multitasking skillsHaving your own social media page that we can see is a bonusExperience with reels and other such videos is a bonusPlease send over examples of past work/portfolio with resume.Benefits:Opportunity for professional growth and developmentDynamic and supportive work environmentFlexible working hoursrecblid pd7fz3xlpfytnokrk1f4k80iblaufl