State of South Carolina
REPOST: UI Customer Service Representative - Statewide
State of South Carolina, Columbia, South Carolina, us, 29202
Job Responsibilities
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina's mountains and coast.
Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!
Special Notice: This is a REPOST -- Previous applicants are still being considered and do not need to re-apply for this position.
Job Description:
This position reports to the Unemployment Insurance Division in one of five Hubs across the state. Incumbent serves as a dedicated customer service representative responsible for handling inbound calls regarding Unemployment Insurance (UI) inquiries from Claimants, Employers, and other Stakeholders. Responsibilities include providing general information and guidance in line with the operational procedures and guidelines of the South Carolina Department of Employment and Workforce (DEW), to include escalation when appropriate.
Multiple vacancies
Minimum and Additional Requirements
A bachelor's degree and relevant training and experience; OR any equivalent combination of education, relevant training and experience sufficient to perform the essential functions of the position.
Preferred Qualifications
Ablity to navigate and toggle between multiple, interfacing computing platforms.
Additional Comments
Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina's mountains and coast.
Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!
Special Notice: This is a REPOST -- Previous applicants are still being considered and do not need to re-apply for this position.
Job Description:
This position reports to the Unemployment Insurance Division in one of five Hubs across the state. Incumbent serves as a dedicated customer service representative responsible for handling inbound calls regarding Unemployment Insurance (UI) inquiries from Claimants, Employers, and other Stakeholders. Responsibilities include providing general information and guidance in line with the operational procedures and guidelines of the South Carolina Department of Employment and Workforce (DEW), to include escalation when appropriate.
Multiple vacancies
Minimum and Additional Requirements
A bachelor's degree and relevant training and experience; OR any equivalent combination of education, relevant training and experience sufficient to perform the essential functions of the position.
Preferred Qualifications
Ablity to navigate and toggle between multiple, interfacing computing platforms.
Additional Comments
Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.