Tier II Technician (Network Designer II) (Government)

Job Description:AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission.Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.AT&T has an opening for a Tier II Network Technician to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.The job duties of the Tier II Network Technician are as follows:The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the plete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).Draft and implement standard network change requests.Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE).Configure and troubleshoot layer 2 switching (VLAN's, Port Security, Thin Configs).Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.Experience with Visio.Familiar with ServiceNow and Confluence.May have up to 10% COMSEC responsibilities based on site and team needs.Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)Required Qualifications:Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.Additional required qualifications include:Available to travel up to 20% of the time.Available to work flexible hours, to include weekend support.Ability to work independently and in a collaborative environmentIn order to be considered for this position, you must have a valid driver's license and an acceptable driving record.Ready to join our team? Apply todayOur Tier II Technician (Network Designer II) (Government) earns between $79,300 - $130,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotected Adoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phoneWeekly Hours:40Time Type:RegularLocation:Springfield, VirginiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. Job ID R-37853 Date posted 09/10/2024