eXcell
Level 1 Audio-Visual Technician
eXcell, Santa Clara, California, United States, 95054
CompucomStaffing
has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client is currently seeking a
Level 1 Audio-Visual Technician
to join their team
onsite
in Santa Clara, CA. This
Technician
will have frequent interaction with clients in person and via phone, email, and IM. They will be working in a dynamic team and cross training to backfill for peer team members. The client will challenge you with additional responsibilities, assigned periodically aimed to help meet their needs and provide the technician with continuous hands-on training and experience.
Duties and Responsibilities:
Daily and quarterly preventative maintenance checks in the conference room environmentDaily updates in the database of record, both online and offlineMonitoring of online queues to assist customers with break / fix and meeting support requestsEngaging customers' requests for meeting supportEscalating complex break / fix issues and workarounds to L2 / L3Assisting L2 / L3 with large deployment or renovation projects
Skills and Qualifications:
Minimum 1+ years of audio / visual experience desiredBasic knowledge of audio / video signal flowMay be required to travel between sites using personal vehicle / company vanMust be able to lift up to 35 lbs. soloMay be required to walk / sit / stand / crawl / kneel for extended periodsMust have excellent customer service skills and excellent written / verbal communication skillsRequires knowledge of Microsoft suite (Outlook, Excel, and Word primarily) and Windows
$17.30 - $19.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
CompucomStaffing
™ Supports Equal Employment Opportunity**
CompucomStaffing
™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.compucom.com
.
has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.
Our client is currently seeking a
Level 1 Audio-Visual Technician
to join their team
onsite
in Santa Clara, CA. This
Technician
will have frequent interaction with clients in person and via phone, email, and IM. They will be working in a dynamic team and cross training to backfill for peer team members. The client will challenge you with additional responsibilities, assigned periodically aimed to help meet their needs and provide the technician with continuous hands-on training and experience.
Duties and Responsibilities:
Daily and quarterly preventative maintenance checks in the conference room environmentDaily updates in the database of record, both online and offlineMonitoring of online queues to assist customers with break / fix and meeting support requestsEngaging customers' requests for meeting supportEscalating complex break / fix issues and workarounds to L2 / L3Assisting L2 / L3 with large deployment or renovation projects
Skills and Qualifications:
Minimum 1+ years of audio / visual experience desiredBasic knowledge of audio / video signal flowMay be required to travel between sites using personal vehicle / company vanMust be able to lift up to 35 lbs. soloMay be required to walk / sit / stand / crawl / kneel for extended periodsMust have excellent customer service skills and excellent written / verbal communication skillsRequires knowledge of Microsoft suite (Outlook, Excel, and Word primarily) and Windows
$17.30 - $19.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **
CompucomStaffing
™ Supports Equal Employment Opportunity**
CompucomStaffing
™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit
www.compucom.com
.