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T-Mobile

Principal Product Designer - ECommerce

T-Mobile, Denver, Colorado, United States, 80285


At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employe T-Mobile is changing the way people buy wireless by offering a more customer-focused and simplified experience. We are a customer-obsessed company, and we are also evolving into a data-driven mobile technology business. At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customers' pain points. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us! Please include your portfolio with your application. Your portfolio should show examples of the user-centered design process, design thinking, as well as your final design solutions.

Job Overview Be the center of product innovation and design at T-Mobile. As a critical leader on the Product, Experience Design & Innovation team, the Principal Product Designer for eCommerce will lead the re-imagination and redesign of our digital products across the enterprise. You'll set the product vision, design new features, and enhance existing ones while establishing scalable UX/UI patterns across platforms for App and Web. The successful candidate will be responsible for guiding user-centered design activities and establishing user experience strategy, working closely with Business and Product Key leaders to create innovative, meaningful solutions to delight customers. You'll be hands-on in the work as an experienced designer while guiding other designers across eCommerce as a project lead and influence product strategy.

Responsibilities

Strategy Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experience across lines of businesses Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products Lead a design and user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets Collaborate with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company Partner with Engineering key leaders to create new opportunities to develop tech capability that can enhance customer experience on LOB/enterprise level

User Experience Provide constructive feedback on peer user experience design reviews that's focused on the big picture and future enterprise vision Create high-level UX assets (workflow, customer journey map, prototype, etc.) Solve complex customer experiences while building beautiful, usable interfaces Collaborates with Researchers, other Principal designers and vendors to maintain consistency across the digital ecosystem and organization Demonstrates ability to work with highly technical teams and handle multiple projects in a fast-paced environment Analyze research data findings to well understand customer pain points, identify business opportunities, and create a compelling story to drive customer-centric design solutions Influence LOB/enterprise key leadership team by providing design recommendations backed with sound design reasons and solid customer-centric dat Strong problem solving skills and is able to think strategically about design impact

Relationship Management Guide, mentor and inspire other designers in the team, keeping up with the design industry evolution including best practices, new trends and technologies Work indepen ently on projects with direction from Design Manager and Product Manager Partner with teammates to provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns Collaborate internally and externally to continuously evolve team processes and design practice Be able to adapt and evolve working styles and processes Create an environment that fosters internal and cross team collaboration Embrace challenges and be able to pivot if necessary

Qualifications

Bachelor's Degree in human-centered design, computer science, research, or related work experience in eCommerce 7+ years of experience in user experience, digital strategy, or product management 5+ years' experience working with Figma Demonstrated ability to lead highly technical, complex projects with cross-functional teams of strategists, designers, and engineers Willingness to roll up sleeves and lead by example Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills Excellent collaboratorand communicator Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver... For full info follow application link.

EOE Statement