Topline Pro
Sr. Product Designer
Topline Pro, Boston, Massachusetts, us, 02298
About Topline Pro
We're building AI-powered Shopify for service professionals. We empower service pros (e.g., roofers, landscapers, painters, cleaners) to acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 40+ with plans to expand more in 2024/2025. We serve thousands of local service businesses and were named as one of the Top 50 Tech Companies building for SMBs in both 2023 and 2024.
We're backed by leading investors including Y Combinator and Forerunner Ventures (Series A 2023) with several years of runway, and we've experienced rapid growth in the past year.
About our Customer
Home service business owners have historically paid thousands for services that now can be delivered faster and at a fraction of the cost through Topline Pro.
Topline Pro has generated over $200 million in business for our customers across thousands of businesses in nearly all 50 states. Our favorite stories are those of Jered, a landscaper in Daytona Beach, FL, who grew his business from $70k to over $2.2M, and Lauren, a painter in Adrian, MI, who started and grew her business to nearly $1M. Both in about a year of working with Topline Pro.
Our customers tend to be in the field and on the move, which drives our ardent focus on simple and intuitive yet powerful mobile web app design today, and in the future, native mobile app design. We've found innovative ways to meet our customers where they are both inside and outside our application.
About the Role
We're hiring our second product designer, which provides an opportunity to take on significant ownership in building a product that can meaningfully change the lives of home service pros.
You will also have the opportunity to make a huge impact on a small yet growing team and culture.
Our Product organization currently operates in three pods. In this role, you will be the dedicated designer for one of those pods, reporting directly to our Founder and CPO, and you will also work closely with our first Sr. Product Designer and VP of Engineering.
What you'll doCollaborate in day-to-day Discovery with the PM and engineer in your Product trio to determine what to build to best drive the goals defined by our quarterly OKRsCollaborate with your Pod to refine and build the initiatives picked up from Discovery, including participating in agile sprint ceremonies and testing UI ticketsPlan, conduct, and interpret user research and competitor analysisCreate prototypes and wireframes to drive design discussions and usability testingConduct qualitative (e.g., usability testing) and quantitative research (e.g., surveys) both externally (e.g., customers, prospective customers) and internally (e.g., key stakeholders) during product discovery and after the release of new featuresLead design from initial opportunity definition through implementation and continue iteration after releaseWhat we're looking for
5+ years of experience as a Product Designer for responsive web application design, ideally for SMBsExpert knowledge of FigmaStrong written and verbal communication skillsSkilled in problem-solving with the ability to balance several complex challenges simultaneouslyExperience working in an empowered, cross-functional product pod, ideally within Series A to Series C stagesTeam playerNatural passion for learningSelf-starter who finds comfort in ambiguity
Not a perfect match?
We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.
We believe in hiring people not just skills. Even if you do not check every box, please apply if you are excited about working with us and think you can excel in the job.
>
What we offer
Competitive cash compensation and equity packageUnlimited vacation, 9 company holidays, and 1 personal volunteer day a yearMedical/dental/vision coverage401(k) planFun-filled team that doesn't take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
$120,000 - $150,000 a year
We're building AI-powered Shopify for service professionals. We empower service pros (e.g., roofers, landscapers, painters, cleaners) to acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.
Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 40+ with plans to expand more in 2024/2025. We serve thousands of local service businesses and were named as one of the Top 50 Tech Companies building for SMBs in both 2023 and 2024.
We're backed by leading investors including Y Combinator and Forerunner Ventures (Series A 2023) with several years of runway, and we've experienced rapid growth in the past year.
About our Customer
Home service business owners have historically paid thousands for services that now can be delivered faster and at a fraction of the cost through Topline Pro.
Topline Pro has generated over $200 million in business for our customers across thousands of businesses in nearly all 50 states. Our favorite stories are those of Jered, a landscaper in Daytona Beach, FL, who grew his business from $70k to over $2.2M, and Lauren, a painter in Adrian, MI, who started and grew her business to nearly $1M. Both in about a year of working with Topline Pro.
Our customers tend to be in the field and on the move, which drives our ardent focus on simple and intuitive yet powerful mobile web app design today, and in the future, native mobile app design. We've found innovative ways to meet our customers where they are both inside and outside our application.
About the Role
We're hiring our second product designer, which provides an opportunity to take on significant ownership in building a product that can meaningfully change the lives of home service pros.
You will also have the opportunity to make a huge impact on a small yet growing team and culture.
Our Product organization currently operates in three pods. In this role, you will be the dedicated designer for one of those pods, reporting directly to our Founder and CPO, and you will also work closely with our first Sr. Product Designer and VP of Engineering.
What you'll doCollaborate in day-to-day Discovery with the PM and engineer in your Product trio to determine what to build to best drive the goals defined by our quarterly OKRsCollaborate with your Pod to refine and build the initiatives picked up from Discovery, including participating in agile sprint ceremonies and testing UI ticketsPlan, conduct, and interpret user research and competitor analysisCreate prototypes and wireframes to drive design discussions and usability testingConduct qualitative (e.g., usability testing) and quantitative research (e.g., surveys) both externally (e.g., customers, prospective customers) and internally (e.g., key stakeholders) during product discovery and after the release of new featuresLead design from initial opportunity definition through implementation and continue iteration after releaseWhat we're looking for
5+ years of experience as a Product Designer for responsive web application design, ideally for SMBsExpert knowledge of FigmaStrong written and verbal communication skillsSkilled in problem-solving with the ability to balance several complex challenges simultaneouslyExperience working in an empowered, cross-functional product pod, ideally within Series A to Series C stagesTeam playerNatural passion for learningSelf-starter who finds comfort in ambiguity
Not a perfect match?
We care deeply about a culture that is inclusive and equitable for people of all backgrounds and experiences. We particularly encourage people from communities that tend to be underrepresented to apply, including but not limited to women, people of color, and people who identify as LGBTQ+.
We believe in hiring people not just skills. Even if you do not check every box, please apply if you are excited about working with us and think you can excel in the job.
>
What we offer
Competitive cash compensation and equity packageUnlimited vacation, 9 company holidays, and 1 personal volunteer day a yearMedical/dental/vision coverage401(k) planFun-filled team that doesn't take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta
$120,000 - $150,000 a year