Head of Creative Services Job at Veeva Systems in Boston

Team: Marketing

Country: United States

Remote Work Available: Yes

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a highly motivated Head of Creative Services to lead the growth and performance of our rapidly growing Creative Services team. Reporting to the CMO, you will lead brand and creative B2B marketing for Veeva corporate, North America, and Europe. You will oversee the resourcing, planning, and execution of all online and offline marketing materials. Partnering closely with cross-functional marketing leadership (product, field, customer, content, event marketing, marketing ops), you will identify new and innovative ways that Creative Services can help support a wide range of industry-leading SaaS products in the life sciences industry.

What You'll Do

• Own creative strategy, development, and execution for Veeva corporate, North American, and European markets
• Scale Creative Services to meet the needs of a rapidly growing SaaS leader
• Effectively manage individual contributors and managers directly, and embody ‘servant leadership
• Act as a champion for design thinking across marketing to ensure efficiency and collaboration while educating the broader marketing team (e.g., creative briefs, visual storytelling, etc.)
• Own and manage the creative budget responsibly and proactively
• Ensure Creative Services approaches projects with a deep understanding of our customers, audiences, product offerings, marketing plans, and key messaging across all lines of business
• Ensure a high level of design execution is met across a wide variety of B2B marketing assets
• Ensure that Creative Services is highly operational and able to efficiently manage a project queue with speed, flexibility, and quality
• Collaborate across the organization and manage the team to ensure Creative Services is oriented to helping advance the business in meaningful ways

Requirements

• 10+ years of relevant in-house/agency experience with marketing, brand, and interactive design
• 4+ years’ in-house experience, B2B Technology
• 4+ years’ experience hiring, scaling, developing, and managing a design team, preferably in a hyper-growth environment
• Demonstrated history of hiring, mentoring, and retaining top talent
• Experience managing individuals, managers, and external resources
• Portfolio of real-world, integrated work that demonstrates a history of high craft, strategic thinking, attention to detail, versatility, and design excellence in a variety of marketing applications—preferably from a complex B2B context, ideally for brands with multiple distinct product offerings and buyer groups
• Expert level skill in the Adobe Creative Suite (Illustrator, Photoshop, InDesign). Experience in Adobe XD, Figma, and Microsoft PowerPoint is preferred
• High skill level in interactive/web design and fundamental understanding of accessibility, usability, and UX best practices
• Exceptional organizational skills and proven ability to deliver high-quality projects on time and with minimal oversight
• Ability to see around corners, anticipating and planning for the unknown, even when requirements are somewhat ambiguous
• Strives for excellence and thrives in dynamic, high-growth environments
• Very strong written and verbal communication skills and the ability to think analytically
• A sound understanding of digital marketing practices, tactics, and strategies

Nice to Have

• Meaningful roles in both creative and UX environments

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $150,000 - $220,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.