Deputy Director for Communications (ADMINISTRATIVE PROGRAM MANAGER III) - #24-00

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

This is a Management Services position, and serves at the pleasure of the Appointing Authority.

GRADE

21

LOCATION OF POSITION

Maryland Department of Human Services Communications Office
25 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

This position provides support to the Director of the Office of Communications, through campaign management, community engagement and general operational support. The Deputy Director leads Comm’s administration-specific content managers in all aspects of campaign development and management to support clear, concise and consistent messaging and brand awareness across DHS’s digital and traditional channels. The position manages community engagement-related activities, including strategy development, event planning, message development, and monitoring partnerships. This position also serves a critical operational support role in the management of procurement activity, contract monitoring, communications collateral requisition and other related duties as assigned. In the case of the Director's absence, the candidate should be able to accomplish any and all responsibilities of the director. This position will require to be on-call to respond to questions or issues that emerge related to the department.

POSITION DUTIES

1. Lead team of content managers to create and maintain quality, strategy-driven, brand-appropriate messaging for all departments.
2. Provide operational support in the management of procurement activities.
3. Develop and distribute communications materials.
4. Create messaging strategies and campaigns.

MINIMUM QUALIFICATIONS

Education: A bachelor’s degree from an accredited college or university in English/Writing or Political Science.
Experience: Three years of experience in Communications or Marketing.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
At least two years of experience in local, state and/or federal government in Communications.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holidays per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Employment Services, Attention: Heather Braddy, 25 South Charles St, Room 1116-K, Baltimore, Maryland 21201.
If you have any questions concerning the recruitment process for this position, please email Heather Braddy at heather.braddy2@maryland.gov; include the job title and recruitment # in the subject line.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
TTY Users: call via Maryland Relay.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.