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eTeam

UX Designer - III

eTeam, Miami, Florida, us, 33222


Job Title: UX Designer Location: Miami, FL // New York, NY

(Hybrid) Duration: 2+ Months (but will likely be extended beyond EOY¿)

Targeted Years of Experience: 5-7 years

Responsibilities: • Investigating user experience design requirements for our suite of digital assets. • Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. • Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. • Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets. • Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages. • Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user. • Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior. • Adhering to style standards on typography and graphic design. • Generate multiple credible design solutions based on analysis. • Exhibit mastery of shared tools and software for design. • Identify appropriate design problems and opportunities within a brief and recommend solutions. • Participate in divergent and convergent group work. • Work independently with some guidance to solve larger, more open-ended problems. • Explore, refine, and document solutions thoroughly. • Objectively evaluate and refine concepts based on learnings from prototypes.

MUST HAVE SKILLS: • Three or more years of relevant work experience. • Knowledge of high fidelity prototyping and testing experiences • Experience with user centric design overall. • Experience designing technical and/or business web applications. • Experience with Figma. • Experience with Conversational Design or Natural Language for IVR, Chatbot and similar.

DESIRED SKILLS: • Expertise in Conversational Channels: Chatbot, IVR, SMS, Assisted and other similar. • A portfolio of UX design work from pencil and whiteboard, to wireframes and prototypes (blog, Dribbble, Github, etc.). • Willingness to travel approximately up to 25%. • Portfolio of largely professional work. • Contributed to one or more design programs or shipped products. • Ability to digest and translate complex technical requirements into intuitive experiences. • Portfolio examples of enterprise applications and shopping journey samples. • Experience with JIRA. • Experience with Smart Sheets and/or Google Suite.

EDUCATION/CERTIFICATIONS: • Bachelor's or Master's degree in Design or related field of study.