REI Systems
Communications Associate Manager
REI Systems, Sterling, Virginia, United States, 22170
Overview:
At REI Systems, our work makes a difference in the lives of millions of people every day. We hire mission-oriented leaders with an entrepreneurial mindset that can thrive in a fast-paced environment. For more than three decades, REI has developed and sustained decades-long customer relationships by providing reliable, effective, and innovative IT solutions that impact peoples lives. From building solutions that manage more than $20B in grants that aid citizens to developing analytics and data visualization platforms that further open data initiatives to modernizing systems that help victims of human trafficking, REI works to advance government technology for what matters.Within REI Systems, our Advisory Services Practice (ASP) is a critical part of REIs Mindful Modernization approach. This method aligns our customers goals with people, processes, and technology to achieve their desired business outcomes and mission impact. Successful transformation efforts require organizations to prioritize people at the center of their solution. REI Systems provides tailored consulting advisory services in organizational strategy, change management, and performance, technology business management, and program operations to help our customers tackle their most complex issues. By leveraging a set of business capabilities, we serve as trusted advisors to transform programs, maximize business results, and minimize risk.REI Systems is a great place to work and employees have routinely voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, and 2021!REI Systems is an Equal Opportunity Employer (Minority/Female/Disability/Vet).Responsibilities:As an Associate Manager, Strategic Communications you will oversee the Strategic Communications offering to include customer delivery, people management, business development (growth), and practice development. In this role within the Advisory Services Practice (ASP), we are looking for a team member to support our federal customers at several agencies. Several of our accounts have a governmentwide scope, supporting all agencies including the Office of Management and Budget.Responsibilities
As an Associate Manager in our Advisory Services Practice, you will play a valued role on the team with significant exposure to internal and client leadership. As an Associate Manager, you will be expected to:Communications ManagementDevelop and execute a comprehensive communications strategy and plans to support the customers goals and objectivesManage the customers communications tools and channels to include social media and website content management approachesWrite and edit communications artifacts and products for our customers internal and external communicationsBuild and maintain our customers relationships with internal and external stakeholdersIdentify and refine our internal, ASP, communication frameworks and tactics for future customer engagements and practice growth
Client Engagement and ManagementManage day-to-day interactions with executive level customers and their stakeholdersCoordinate with REI Engagement Manager(s) to sequence priorities and keep the Engagement Manager and other teammates informed on the progress of work, while escalating risks and issuesAnticipate customer needs and make recommendations for future initiatives and process improvements
Own client deliverablesOversee and manage assigned workstream(s) to ensure work products and deliverables are provided on schedule and with high-qualityCollaborate with clients to create the messaging and content that aligns with the organizations goals and objectives which includes the DEIA programBe the primary author on multiple customer ready deliverablesTake ownership of project deliverables, timelines, and requirements for assigned projects, workstreams, and tasksManage work on multiple concurrent projects, workstreams and tasks, ensuring that work meets deadlines, is at required quality levels and at expected REI profitability targetsWork in a fast-paced environment while maintaining attention to detail, quality, and professionalismExcel in a team environment to deliver solutions that meet and exceed our customer needsPossess exceptional oral, presentation, and written communication skillsThrive in ambiguity and ability to identify win-win solutions for our customers, aligning multiple stakeholder requirements and customer needs
Manage team members and their workSupport the Engagement Manager in project/task deliverySupervise and manage the work of team membersManage and provide input towards performance reviews for team membersBe a role model, coach, and mentor to staffHave a willingness to share information, train colleagues, and be coachable and open to feedback
Contribute to ASPs Communication Service Offering and business growthDevelop the strategy and plan for maturing the Advisory Service Practices Communications Service Offering.Lead execution of the plan for maturing ASPs Communications Service Offering, including the coordination with team members from across the firm to develop marketing collateral and participate in capture effortsContribute to organic growth and business development for ASP and support other REI business development initiativesAuthor sections of technical responses for proposals
Qualifications:Required:7 or more years of relevant experienceA bachelor's degree in a relevant fieldAt least 3 years of personnel and performance management experienceAbility to obtain a Federal clearancePrevious experience in initializing, developing, implementing and maturing a Communications Service Offering for a services organizationPrevious experience in initializing, development, implementing and a communications strategy and plan at a Departmental level or above
Preferred:A masters degree in a relevant fieldPrevious experience at a consulting or communications firmPrevious experience working at or with a federal or state government agencyExperience implementing marketing and branding programs and initiativesExperience building and implementing collaboration tools to facilitate communications and knowledge managementEducation:
Bachelors degree in relevant field.Clearance:
US Citizenship required.Location:
Hybrid- Sterling, VA HQLI-MM1#LI-HYBRID
At REI Systems, our work makes a difference in the lives of millions of people every day. We hire mission-oriented leaders with an entrepreneurial mindset that can thrive in a fast-paced environment. For more than three decades, REI has developed and sustained decades-long customer relationships by providing reliable, effective, and innovative IT solutions that impact peoples lives. From building solutions that manage more than $20B in grants that aid citizens to developing analytics and data visualization platforms that further open data initiatives to modernizing systems that help victims of human trafficking, REI works to advance government technology for what matters.Within REI Systems, our Advisory Services Practice (ASP) is a critical part of REIs Mindful Modernization approach. This method aligns our customers goals with people, processes, and technology to achieve their desired business outcomes and mission impact. Successful transformation efforts require organizations to prioritize people at the center of their solution. REI Systems provides tailored consulting advisory services in organizational strategy, change management, and performance, technology business management, and program operations to help our customers tackle their most complex issues. By leveraging a set of business capabilities, we serve as trusted advisors to transform programs, maximize business results, and minimize risk.REI Systems is a great place to work and employees have routinely voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, and 2021!REI Systems is an Equal Opportunity Employer (Minority/Female/Disability/Vet).Responsibilities:As an Associate Manager, Strategic Communications you will oversee the Strategic Communications offering to include customer delivery, people management, business development (growth), and practice development. In this role within the Advisory Services Practice (ASP), we are looking for a team member to support our federal customers at several agencies. Several of our accounts have a governmentwide scope, supporting all agencies including the Office of Management and Budget.Responsibilities
As an Associate Manager in our Advisory Services Practice, you will play a valued role on the team with significant exposure to internal and client leadership. As an Associate Manager, you will be expected to:Communications ManagementDevelop and execute a comprehensive communications strategy and plans to support the customers goals and objectivesManage the customers communications tools and channels to include social media and website content management approachesWrite and edit communications artifacts and products for our customers internal and external communicationsBuild and maintain our customers relationships with internal and external stakeholdersIdentify and refine our internal, ASP, communication frameworks and tactics for future customer engagements and practice growth
Client Engagement and ManagementManage day-to-day interactions with executive level customers and their stakeholdersCoordinate with REI Engagement Manager(s) to sequence priorities and keep the Engagement Manager and other teammates informed on the progress of work, while escalating risks and issuesAnticipate customer needs and make recommendations for future initiatives and process improvements
Own client deliverablesOversee and manage assigned workstream(s) to ensure work products and deliverables are provided on schedule and with high-qualityCollaborate with clients to create the messaging and content that aligns with the organizations goals and objectives which includes the DEIA programBe the primary author on multiple customer ready deliverablesTake ownership of project deliverables, timelines, and requirements for assigned projects, workstreams, and tasksManage work on multiple concurrent projects, workstreams and tasks, ensuring that work meets deadlines, is at required quality levels and at expected REI profitability targetsWork in a fast-paced environment while maintaining attention to detail, quality, and professionalismExcel in a team environment to deliver solutions that meet and exceed our customer needsPossess exceptional oral, presentation, and written communication skillsThrive in ambiguity and ability to identify win-win solutions for our customers, aligning multiple stakeholder requirements and customer needs
Manage team members and their workSupport the Engagement Manager in project/task deliverySupervise and manage the work of team membersManage and provide input towards performance reviews for team membersBe a role model, coach, and mentor to staffHave a willingness to share information, train colleagues, and be coachable and open to feedback
Contribute to ASPs Communication Service Offering and business growthDevelop the strategy and plan for maturing the Advisory Service Practices Communications Service Offering.Lead execution of the plan for maturing ASPs Communications Service Offering, including the coordination with team members from across the firm to develop marketing collateral and participate in capture effortsContribute to organic growth and business development for ASP and support other REI business development initiativesAuthor sections of technical responses for proposals
Qualifications:Required:7 or more years of relevant experienceA bachelor's degree in a relevant fieldAt least 3 years of personnel and performance management experienceAbility to obtain a Federal clearancePrevious experience in initializing, developing, implementing and maturing a Communications Service Offering for a services organizationPrevious experience in initializing, development, implementing and a communications strategy and plan at a Departmental level or above
Preferred:A masters degree in a relevant fieldPrevious experience at a consulting or communications firmPrevious experience working at or with a federal or state government agencyExperience implementing marketing and branding programs and initiativesExperience building and implementing collaboration tools to facilitate communications and knowledge managementEducation:
Bachelors degree in relevant field.Clearance:
US Citizenship required.Location:
Hybrid- Sterling, VA HQLI-MM1#LI-HYBRID