Emergency Communications Officer

Salary : $58,510.40 - $77,001.60 AnnuallyLocation : Coeur d'Alene, IDJob Type: Regular Full-TimeJob Number: 2024-00002Department: Sheriff's OfficeOpening Date: 07/15/2024Closing Date: ContinuousSummary911 Emergency Communications Officer- Sheriff's OfficeWe will train you!NOW STARTING AT $28.63 - $37.52 (DOE) HIRING AND RELOCATION BONUSES AVAILABLE.(See below for further details)Answer the call and join the thin Gold LineTHIS POSITION answers emergency calls while coordinating and disseminating critical services with the aid of specialized equipment. This position is the lifeline between the public requesting assistance and the first responders of Kootenai County that include: police, fire and medical assistance. Shift work is a requirement of this position and is not optional. You must be able to work all shifts as needed.On the job training provided by the Sheriff's Office Emergency Communications Center.$27.94 - $36.62 DOE per hour to start (includes .50 shift differential)Public Employees Retirement System of Idaho (PERSI), a pension plan with five year vesting, 11.96% employer contribution, and a lifetime payout upon retirementOur comprehensive includes full access for health plan members and dependents to a free medical clinic offering primary care appointments, medications, lab services and more!Do you have student loan debt? This position is eligible allowing employees who qualify 100% student loan forgivenessView the full . MAJOR COMPONENTS OF DUTIES:Ability to stay calm and calm others in emergency situationsUtilizes complex computer and dispatch systems, working between multiple screens, agencies, and databases, while communicating with caller, and emergency servicesAccurately enters incident and responder records for legal proceedings and/or public inquiryAssesses emergency situations and provides pre-arrival instructions for Public Safety Communications OfficialsProvides CPR and medical emergency instructions to callers until medical personnel arrive on sceneDispatches fire, medical, and emergency respondersMonitors and maintains responder status to ensure safety DO YOU QUALIFY?Do you have at least a High School Diploma or GED; and three months of work experience; Must complete an Emergency Communications Officer Course within eighteen months (18) of hiring.Do you possess or have the ability to obtain a valid driver's license and be insurable?Must have the ability to keyboard 3321 key strokes per hour (KPH)Are you interested in employer provided certification and training, to include but not limited to:APCO Public Safety Telecommunicator IIdaho Police Officers Standards and Training (POST) Basic Dispatch AcademyILETS Level I & II (State and National Database) CertificationAPCO Emergency Medical Dispatch (EMD) CertificationAmber Alert Certification (Child Abduction)Emergency Alert System Certification (Disaster Alert)TDD CertificationCPR Certification (CPR certified from American Red Cross or American Heart Association or attainable within 15 days of time of hire)National Incident Management System (NIMS) and Incident Command System (ICS) trainingPlease view the automatic disqualifiers for working with the Sheriff's Office before applying. IMPORTANT TIPS FOR APPLYING: We are looking for individuals with the character to be completely truthful in their application materials. During every stage of the process, please list accurate information in your responses. Information that is omitted or minimized can disqualify you before we have the opportunity to meet you. If you have any questions regarding this job opportunity please do not hesitate to call, we look forward to speaking with you.BONUS DETAILS:For lateral candidates only ** Upon hire, a $5,000.00 payment is made in the first regularly scheduled paycheck. An additional $5,000.00 payment will be made upon certification. At the start of the second year of employment you will receive monthly installments of the remaining $5,000.00 over 12 months.For entry level candidates only ** Upon hire, a $2,500.00 payment is made in the first regularly scheduled paycheck. An additional $2,500.00 payment is made upon certification. At the start of the second year of employment you will receive monthly installments of the remaining $2,500.00 over 12 months. An additional $2,500.00 relocation bonus is offered for candidates who qualify. All payments would be in gross wages and subject to applicable withholdings.CONTACT US:KCSO Recruiting TeamMarcia Heglie, Personnel Administrator (208) 446-1306 Bridget Gernns, (208) 446-1304 Follow on OUR LOCATION: Located in beautiful northern Idaho, and home to approximately 171,000 residents, Kootenai County is surrounded by scenic mountains and more than twenty pristine lakesan outdoor enthusiast's dream. The largest city and county seat is located in Coeur d'Alene and is on the majestic shores of Lake Coeur d'Alene. Learn more about living in Kootenai County. TO APPLY: Apply online at www.kcgov.us . Must successfully pass the County's pre-employment and subsequent random drug tests. Must also pass a stringent Sheriff's Office background and selection process to include: Oral Board, Polygraph Examination, Psychological Evaluation and Medical Examination. EOE/Vets Preference/Drug Free WorkplaceKootenai County Benefits: