Masco
Digital Content Specialist Supervisor
Masco, Winston Salem, North Carolina, United States, 27104
Job Scope:
Join Liberty Hardware as a Digital Content Specialist Supervisor and embark on a journey to craft a world-class digital presence. This pivotal role is responsible for maintaining product data and digital asset integrity across omni-channel and online-only product lines using online retailer platforms. Collaborate with other teams such as Marketing Services, Digital Operations, Sales Support, and the Digital Marketing team to successfully implement and support their daily tasks. Partner with retailer Brand Advocates to understand and implement customer standards, and communicate these updates to ensure product assets and attributes meet customer requirements. Supervise and coordinate the activities of the Digital Content Specialists to achieve outstanding results.
Responsibilities:
Digital Content Specialist Team Management
•Hiring, onboarding, and training all Digital Content Specialists.
•Monitor Digital Content Specialist workloads to determine efficiency.
•Develop and implement strategic flex plans to ensure tasks are completed on time.
•Assign and manage DigiOp Maintenance requests for online product page updates for the Digital Asset Specialist team.
Core Responsibilities
•Responsible for external item setup for both omni and online products using retailer portals.
•Maintain product content integrity across retailer platforms.
•Identify and champion continuous improvement opportunities to improve process efficiencies for the Digital Content Specialist team.
•Maintain an audit process for product pages to ensure accuracy and integrity of merchandising standards.
•Manage the process for removing discontinued items from customer portals as needed.
•Submit related and group items to ensure they are accurately linked within a page.
•Cultivate relationships with Brand Advocates across retailers to partner on mutually beneficial initiatives.
•Maintain product merchandising standards across customers and categories to ensure accurate item setup.
•Work with cross-functional teams to ensure internal product data and assets are accurate and up-to-date based on customers' changing standards.
•Perform other duties as identified and assigned to drive the team's success.
Experience:
•Bachelor's degree in data, marketing, eCommerce, or equivalent experience.
•3-4 years of proven experience and/or training in digital content management.
•Demonstrated history of positive leadership behaviors.
•Prior experience supervising others, managing team workloads, and prioritizing resources is preferred.
•Skilled in Microsoft suite of programs, including Word, Excel, and PowerPoint.
Are you passionate about learning and growing? Don't let a skills checklist hold you back. We encourage candidates who possess at least 60% of the required or preferred skills and education to apply. We believe in potential and the ability to develop and thrive within our dynamic environment.
Our employees are the most meaningful driver of our success. Our focus on total wellbeing enables team members to be healthy and safe, cultivates a culture where everyone feels they belong, and invests in everyone to help them develop and thrive.
We Offer:
•Competitive salary plus bonus-earning potential
•Paid Time-Off & Company paid holidays
•Monthly cell phone allowance
•Healthcare benefits such as medical, dental, and vision
•401K saving plan with company match
•Tuition assistance program
•Profit Sharing
•Clubs and ambassador opportunities around DEI and personal interests.
•Special event opportunities around wellness, DEI, philanthropy, and fun/engaging.
Pay Range: $65,000 - $85,000
Job Position: Hybrid (averages 40% onsite)
140 Business Park Drive, Winston Salem, NC 27107
Company: Liberty Hardware
Shift 1 (United States of America)
Full time
Liberty Hardware (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & SpanishE-verify Right to Work Poster: English, Spanish
Join Liberty Hardware as a Digital Content Specialist Supervisor and embark on a journey to craft a world-class digital presence. This pivotal role is responsible for maintaining product data and digital asset integrity across omni-channel and online-only product lines using online retailer platforms. Collaborate with other teams such as Marketing Services, Digital Operations, Sales Support, and the Digital Marketing team to successfully implement and support their daily tasks. Partner with retailer Brand Advocates to understand and implement customer standards, and communicate these updates to ensure product assets and attributes meet customer requirements. Supervise and coordinate the activities of the Digital Content Specialists to achieve outstanding results.
Responsibilities:
Digital Content Specialist Team Management
•Hiring, onboarding, and training all Digital Content Specialists.
•Monitor Digital Content Specialist workloads to determine efficiency.
•Develop and implement strategic flex plans to ensure tasks are completed on time.
•Assign and manage DigiOp Maintenance requests for online product page updates for the Digital Asset Specialist team.
Core Responsibilities
•Responsible for external item setup for both omni and online products using retailer portals.
•Maintain product content integrity across retailer platforms.
•Identify and champion continuous improvement opportunities to improve process efficiencies for the Digital Content Specialist team.
•Maintain an audit process for product pages to ensure accuracy and integrity of merchandising standards.
•Manage the process for removing discontinued items from customer portals as needed.
•Submit related and group items to ensure they are accurately linked within a page.
•Cultivate relationships with Brand Advocates across retailers to partner on mutually beneficial initiatives.
•Maintain product merchandising standards across customers and categories to ensure accurate item setup.
•Work with cross-functional teams to ensure internal product data and assets are accurate and up-to-date based on customers' changing standards.
•Perform other duties as identified and assigned to drive the team's success.
Experience:
•Bachelor's degree in data, marketing, eCommerce, or equivalent experience.
•3-4 years of proven experience and/or training in digital content management.
•Demonstrated history of positive leadership behaviors.
•Prior experience supervising others, managing team workloads, and prioritizing resources is preferred.
•Skilled in Microsoft suite of programs, including Word, Excel, and PowerPoint.
Are you passionate about learning and growing? Don't let a skills checklist hold you back. We encourage candidates who possess at least 60% of the required or preferred skills and education to apply. We believe in potential and the ability to develop and thrive within our dynamic environment.
Our employees are the most meaningful driver of our success. Our focus on total wellbeing enables team members to be healthy and safe, cultivates a culture where everyone feels they belong, and invests in everyone to help them develop and thrive.
We Offer:
•Competitive salary plus bonus-earning potential
•Paid Time-Off & Company paid holidays
•Monthly cell phone allowance
•Healthcare benefits such as medical, dental, and vision
•401K saving plan with company match
•Tuition assistance program
•Profit Sharing
•Clubs and ambassador opportunities around DEI and personal interests.
•Special event opportunities around wellness, DEI, philanthropy, and fun/engaging.
Pay Range: $65,000 - $85,000
Job Position: Hybrid (averages 40% onsite)
140 Business Park Drive, Winston Salem, NC 27107
Company: Liberty Hardware
Shift 1 (United States of America)
Full time
Liberty Hardware (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Liberty Hardware is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & SpanishE-verify Right to Work Poster: English, Spanish