Amazon.com, Inc.
Sr. Program Manager, Successful Launches, Advertising Services Operations
Amazon.com, Inc., Seattle, Washington, us, 98113
DESCRIPTION
Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions-including sponsored, display, video, and custom ads- leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.
As Sr. Program Manager, you are responsible for the definition and delivery of important programs aimed at optimizing the advertiser and shopper customer experience. You will identify and launch program tenets and success metrics, simplify current workflows to achieve goals faster, and templatize efforts to reduce ambiguity for internal stakeholders. A key area of focus is to create a mechanism to ensure digital advertising campaigns have efficient workflows in order to go live on time. In this highly cross-functional role, you will lead and influence across business teams to meet your program goals. The Program Manager is a specialist and subject matter expert for internal advertising team processes and tools and frequently works directly with Ad Operations, Campaign & Creative Management, Sales, Policy and Product teams. You will set objectives, analyze data, execute on your plans, and drive quantifiable continuous improvement on behalf of advertisers.
Key job responsibilities
Program Managers are responsible for driving efficiencies within our business and delivering a positive experience with their program. They will look to take ownership of key priorities for our services teams, helping increase the number of campaigns that launch successfully. Key responsibilities include:
* Driving and facilitating complex projects focusing on results and metric measurement to launch campaigns flawlessly and on time.* Assisting with the definition and design of tools, standard operating procedures and processes.* Designing scaled processes by gathering functional requirements, identifying resources needed, and defining milestones and launch schedule to ensure timely and successful delivery of projects and campaigns.* Influencing stakeholders (including services leadership, Advertising Trust and Sales) outside your direct area of responsibility to ensure delivery.* Identifying and mitigating risks, and remove roadblocks within projects.* Driving accountability from stakeholders for progress on key program actions through active engagement and escalation.
About the team
The Services Operations team enables and scales advertiser success on and off Amazon through internal operations, streamlined campaign workflows, proactive prevention of defective ads, flawless high-traffic event management and services team training to ensure a positive end-customer experience. We partner with Sales, Product, Engineering, Campaign & Creative Management, Ad Operations and Design teams.
BASIC QUALIFICATIONS
* 6+ years of professional non-internship marketing experience* Experience using data and metrics to drive improvements* Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)* Experience communicating results to senior leadership* Experience building, executing and scaling cross-functional marketing programs* Experience using Microsoft Excel to manipulate and analyze data* 5+ years of program or project management experience
PREFERRED QUALIFICATIONS
* Experience with Salesforce and Tableau* Experience in digital marketing and content production timelines and process* Experience in multi-territory campaign management
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions-including sponsored, display, video, and custom ads- leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.
As Sr. Program Manager, you are responsible for the definition and delivery of important programs aimed at optimizing the advertiser and shopper customer experience. You will identify and launch program tenets and success metrics, simplify current workflows to achieve goals faster, and templatize efforts to reduce ambiguity for internal stakeholders. A key area of focus is to create a mechanism to ensure digital advertising campaigns have efficient workflows in order to go live on time. In this highly cross-functional role, you will lead and influence across business teams to meet your program goals. The Program Manager is a specialist and subject matter expert for internal advertising team processes and tools and frequently works directly with Ad Operations, Campaign & Creative Management, Sales, Policy and Product teams. You will set objectives, analyze data, execute on your plans, and drive quantifiable continuous improvement on behalf of advertisers.
Key job responsibilities
Program Managers are responsible for driving efficiencies within our business and delivering a positive experience with their program. They will look to take ownership of key priorities for our services teams, helping increase the number of campaigns that launch successfully. Key responsibilities include:
* Driving and facilitating complex projects focusing on results and metric measurement to launch campaigns flawlessly and on time.* Assisting with the definition and design of tools, standard operating procedures and processes.* Designing scaled processes by gathering functional requirements, identifying resources needed, and defining milestones and launch schedule to ensure timely and successful delivery of projects and campaigns.* Influencing stakeholders (including services leadership, Advertising Trust and Sales) outside your direct area of responsibility to ensure delivery.* Identifying and mitigating risks, and remove roadblocks within projects.* Driving accountability from stakeholders for progress on key program actions through active engagement and escalation.
About the team
The Services Operations team enables and scales advertiser success on and off Amazon through internal operations, streamlined campaign workflows, proactive prevention of defective ads, flawless high-traffic event management and services team training to ensure a positive end-customer experience. We partner with Sales, Product, Engineering, Campaign & Creative Management, Ad Operations and Design teams.
BASIC QUALIFICATIONS
* 6+ years of professional non-internship marketing experience* Experience using data and metrics to drive improvements* Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)* Experience communicating results to senior leadership* Experience building, executing and scaling cross-functional marketing programs* Experience using Microsoft Excel to manipulate and analyze data* 5+ years of program or project management experience
PREFERRED QUALIFICATIONS
* Experience with Salesforce and Tableau* Experience in digital marketing and content production timelines and process* Experience in multi-territory campaign management
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800/year in our lowest geographic market up to $186,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.