Colliers
Marketing Coordinator
Colliers, Columbus, Ohio, United States, 43224
The title for the role internally is Marketing & Client Services Coordinator.
The Marketing & Client Services Coordinator is responsible for providing exceptional dedicated or shared support to an assigned broker or team of brokers. The Marketing & Client Services Coordinator provides quality administrative and marketing support services, including project management, drafting presentations; listings preparation; complex transaction administration; creating and editing marketing materials; and some client support.
Core Responsibilities:
MarketingServe as a brand champion by implementing and maintaining a high standard of design, format, and productionCreate and execute print and digital materials for brokers' listings (leasing brochures, offering memorandums, BOV's, etc.) to brokers' and clients' satisfactionInitiate and manage overall marketing campaign for brokers' listings (eblasts, websites, events, etc.)Update and maintain property listings on various websites (Colliers.com, CoStar/LoopNet, RCM, Crexi, etc.)Create and coordinate content for templated and/or semi-custom business development (pitches, proposals, invitations, etc.)Create and compile customized client and customer information packages including matrices, maps, aerials, demographics, etc.Maintain records of correspondence, complete marketing update reports and client activity reportsWrite or edit content for spelling, grammar, and layoutConduct market research and compile information (real estate market facts and figures, ownership information, comparables, demographics, community drivers, chamber information, etc.)Administrative
Balance multiple activities and projects at a time for multiple members of the teamAssist the business unit with administrative tasks, such as entering expense reimbursements, entering third party invoices, scheduling business-related meetings and appointments, updating pipeline reports, submitting awards applications, etc.CRM/Database management with multiple target populationsProvide general administrative support (e.g., file management, general office maintenance, and correspondence)Assist in management and coordination of transaction (listing agreements, RFPs, LOIs, confidentiality agreements, commission agreements, etc.) and due diligence processesComplete deal sheets and submit completed deals and supporting paperwork into Our DealsMaintain brokers' Colliers-branded resumes and profiles on various social media and networking outlets (e.g., Colliers.com, LinkedIn, Twitter, Facebook, ACBR, CoStar, etc.)Client Support
Liaise with clients to coordinate information, organize meetings, and obtain required documentationLiaise with broker(s) regarding listing inquiriesOther duties as assignedTransaction Administration
Participate in management and coordination of transaction and due diligence processes.General Support
Liaise directly with clients; including providing clients with relevant information on availability, leases, and required documentation.Actively provide coaching/mentoring to other members of the Client Services team.Participate in growth of the brokerage team.Perform other duties as assigned.Requirements
Qualifications and Knowledge:
The successful candidate will have a bachelor's degree plus a minimum of 2-3 years related experience; additional experience may be substituted for education.An active Real Estate License is preferred. If the candidate does not have an active real estate license, it will be expected they obtain one during their first 12 months in the position.Possess strong computer skills, including intermediate - advanced knowledge of Microsoft Office products such as Outlook, Word and Excel. Experience using InDesign is preferred.Experience in the commercial real estate sector or a related professional services industry is preferred. Applicable industry licenses are required.Intermediate proficiency with Adobe Creative Creative Cloud: InDesign and AcrobatBasic proficiency with Adobe Creative Creative Cloud: Photoshop and IllustratorSkills and Attributes:
Exceptional customer service, organizational, and prioritization skillsStrong work ethicExcellent time management skills with ability to work quickly under pressure, deal with multiple deadlines, effectively handle stressful situations, and work with minimal direction/supervisionExcellent communication, follow-through, and follow-up skillsStrong editing and proofreading skillsAbility to solve problems involving several options in situationsHigh degree of professionalism and passion for success; ability to interface with top level executivesSelf-starter and team player with a strong attention to detailPerformance Drivers:
Be EnterprisingDeliver Service ExcellenceShare Insights & ExpertiseDrive Collaboration and Diversity of ThoughtPursue Growth & DevelopmentDemonstrate Trust and Integrity
The Marketing & Client Services Coordinator is responsible for providing exceptional dedicated or shared support to an assigned broker or team of brokers. The Marketing & Client Services Coordinator provides quality administrative and marketing support services, including project management, drafting presentations; listings preparation; complex transaction administration; creating and editing marketing materials; and some client support.
Core Responsibilities:
MarketingServe as a brand champion by implementing and maintaining a high standard of design, format, and productionCreate and execute print and digital materials for brokers' listings (leasing brochures, offering memorandums, BOV's, etc.) to brokers' and clients' satisfactionInitiate and manage overall marketing campaign for brokers' listings (eblasts, websites, events, etc.)Update and maintain property listings on various websites (Colliers.com, CoStar/LoopNet, RCM, Crexi, etc.)Create and coordinate content for templated and/or semi-custom business development (pitches, proposals, invitations, etc.)Create and compile customized client and customer information packages including matrices, maps, aerials, demographics, etc.Maintain records of correspondence, complete marketing update reports and client activity reportsWrite or edit content for spelling, grammar, and layoutConduct market research and compile information (real estate market facts and figures, ownership information, comparables, demographics, community drivers, chamber information, etc.)Administrative
Balance multiple activities and projects at a time for multiple members of the teamAssist the business unit with administrative tasks, such as entering expense reimbursements, entering third party invoices, scheduling business-related meetings and appointments, updating pipeline reports, submitting awards applications, etc.CRM/Database management with multiple target populationsProvide general administrative support (e.g., file management, general office maintenance, and correspondence)Assist in management and coordination of transaction (listing agreements, RFPs, LOIs, confidentiality agreements, commission agreements, etc.) and due diligence processesComplete deal sheets and submit completed deals and supporting paperwork into Our DealsMaintain brokers' Colliers-branded resumes and profiles on various social media and networking outlets (e.g., Colliers.com, LinkedIn, Twitter, Facebook, ACBR, CoStar, etc.)Client Support
Liaise with clients to coordinate information, organize meetings, and obtain required documentationLiaise with broker(s) regarding listing inquiriesOther duties as assignedTransaction Administration
Participate in management and coordination of transaction and due diligence processes.General Support
Liaise directly with clients; including providing clients with relevant information on availability, leases, and required documentation.Actively provide coaching/mentoring to other members of the Client Services team.Participate in growth of the brokerage team.Perform other duties as assigned.Requirements
Qualifications and Knowledge:
The successful candidate will have a bachelor's degree plus a minimum of 2-3 years related experience; additional experience may be substituted for education.An active Real Estate License is preferred. If the candidate does not have an active real estate license, it will be expected they obtain one during their first 12 months in the position.Possess strong computer skills, including intermediate - advanced knowledge of Microsoft Office products such as Outlook, Word and Excel. Experience using InDesign is preferred.Experience in the commercial real estate sector or a related professional services industry is preferred. Applicable industry licenses are required.Intermediate proficiency with Adobe Creative Creative Cloud: InDesign and AcrobatBasic proficiency with Adobe Creative Creative Cloud: Photoshop and IllustratorSkills and Attributes:
Exceptional customer service, organizational, and prioritization skillsStrong work ethicExcellent time management skills with ability to work quickly under pressure, deal with multiple deadlines, effectively handle stressful situations, and work with minimal direction/supervisionExcellent communication, follow-through, and follow-up skillsStrong editing and proofreading skillsAbility to solve problems involving several options in situationsHigh degree of professionalism and passion for success; ability to interface with top level executivesSelf-starter and team player with a strong attention to detailPerformance Drivers:
Be EnterprisingDeliver Service ExcellenceShare Insights & ExpertiseDrive Collaboration and Diversity of ThoughtPursue Growth & DevelopmentDemonstrate Trust and Integrity