Social Media Content Moderation Specialist - Onsite Job at Idaho State Job Bank

Social Media Content Moderation Specialist - Onsite at Teleperformance USA in Boise, Idaho, United States Job Description Overview Are you a digital detective with a passion for keeping the internet a safe and fun place? Do you have an eagle eye for detail and a knack for spotting the good, the bad, and the ugly in online content? If so, we want YOU to join our team as a Content Moderator Perks of the Job: + Competitive Pay with Bonus Potential + Fun Team: Join a group of like-minded individuals who are passionate about making the internet a better place. + Break Time: Enjoy one of your multiple daily breaks by playing video games, arcade games, foosball or enjoying our coffee bar, onsite vending and relaxation corners + Full Benefits: Medical, Dental, Vision, 401K and more + Paid Time Off + Employee Wellness and Engagement programs that include Counseling sessions, Workshops, Wellness clubs, Resiliency training and employee assistance. This role will be on site at our newly refurbished multi-million-dollar facility in Boise, Idaho. Read more below about the many things our new site has to offer in the 'About TP' section. Responsibilities What You'll Do: + Investigate: Review and moderate user-generated content to ensure it aligns with our community guidelines. + Tough Content Wrangler: Moderate traumatic, sensitive, and potentially offensive content with resilience. + Curate: Help maintain a positive and engaging online environment by removing inappropriate content. + Communicate: Provide feedback to users and escalate issues when necessary. + Analyze: Monitor trends and report on content moderation metrics. Qualifications What We're Looking For: + Sharp Eyes: You can spot a violation from a mile away. + Cool Head: You stay calm under pressure and handle sensitive content with discretion. + Tech Savvy: Comfortable navigating various online platforms and tools. + Team Player: Work well with others and contribute to a positive team culture. + Word Wizardry: Masterful spelling, grammar, and reading skills. + Emotional Ninja: Strong emotional intelligence and resilience. + Content Conqueror: Comfortable reviewing internet content. + Logic Legend: Sharp problem-solving skills. + Shift Shapeshifter: Available to work various shifts. + Windows Whiz: Experienced with Windows operating systems. + Typing Dynamo: Ability to type 25 wpm. + Attendance Ace: Predictable and reliable attendance. + Onsite Superstar: This is an onsite position. + Over 18 years of age. + High School Graduate or GED or high To view full details and how to apply, please login or create a Job Seeker account