Instructional Designer & Content Architect San Francisco, CA or Boston, MA,

Instructional Designer & Content Architect San Francisco, CA or Boston, MA, USAPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.Our customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.The Opportunity: At Postman, our Sales Enablement team is responsible for arming our sales team with the necessary tools and knowledge to proficiently sell Enterprise and close new logos. From creating sales training and collateral to offering unwavering support and guidance, we're committed to equipping our GTM teams with everything they need to achieve unparalleled success.What you’ll do: Design and develop training content and self-paced courses for new hire onboarding, everboarding, and skills development for the go-to-market teamApply proven instructional design theories and adult learning principles to the development of engaging and relevant content that enhances learning transfer and retentionCollaborate with the new hire onboarding program manager and subject matter experts to identify target audience’s training needsConduct instructional research and analysis on our learners and stakeholdersCreate learning objectives to appropriately match the identified training needs, and design content that meets those goalsManage, own, and update training content in LMS and CMS in collaboration with department standardsProduce hands-on exercises, activities, and assessments that align with the content and learner, and are designed to reinforce learningSimultaneously manage multiple learning programs holding various levels of complexity and time-critical deliverables through their entire life cycleWho you are: You possess strong knowledge of learning theories and instructional design modelsYou have the ability to work effectively with cross-functional teams and stakeholdersYou understand the needs and learning styles of diverse audiencesYou can adapt quickly to evolving needs of a high growth GTM team and provide flexibility to adjust content to changing feedback, strategies and requirementsYou are comfortable with ambiguity and consider yourself adaptable: Willing to learn, try new approaches and iterate based on impactYour competencies include excellent organizational, analytical, interpersonal, and written/oral communication skillsWhat you’ve done: Minimum 3-5 years of experience designing and producing learning content for software applicationsSkilled in course developmentExperience managing, organizing, and updating Learning Management Systems and/or Content Management Systems (preferably Highspot)Demonstrated ability to translate product features, specifications, and technical complexities into accessible learning contentStrong editing, writing, and communication skills with the ability to create clear instructional content and scripts, and to edit others' work to meet department standardsProven track record of delivering high-quality content in dynamic, fast-paced environments with rapidly changing products.Strong analytical skills with the ability to use data to inform decisions and improve outcomesWork hours within one of these four North American time zones (Eastern, Central, Mountain, Pacific), preferably located in the San Francisco bay areaBachelor’s degree in instructional design, educational technology, or similarHigh standards, a strong eye for detail, and a strong sense of ownership.Nice to haves: You have experience in revenue enablement, sales, solutions engineering, or customer success for a SaaS organizationYou have experience with sales engagement tools such as Gong and HighspotYou have experience with start-up culturesExperience using Postman and/or developer toolsWhat Else? This is a hybrid role based in San Francisco or Boston & the reasonably estimated salary for this role ranges from $100,000 to $200,000 & a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace that improves our shared knowledge, creates space for innovation, enhances team collaboration, and further strengthens our core values and culture. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.#J-18808-Ljbffr