King County is hiring: Creative and Marketing Supervisor (Transit Supervisor) in

King County Metro, the largest transit agency in the northwestern U.S., seeks to hire a Creative and Marketing Supervisor (Transit Supervisor) . In this role, you will (1) ensure prospective riders discover and choose public transportation; (2) improve the experience of our existing riders; and (3) coach our hardworking and talented creative and marketing teams.Serving a county with a population larger than 15 U.S. states, Metro provides bus, paratransit, vanpool, water taxi, and on-demand services, and operates the Seattle Streetcar, Sound Transit Link light rail and Sound Transit Express bus service. The agency’s national honors include Best Large Transit Agency in North America (American Public Transportation Association, three times–most recently in 2018) and Most Equitable Agency in Tackling Climate Change (Federal Transit Administration, 2022).This recruitment may also be used to create a list of qualified candidates to fill future career service vacancies that may occur in the next 6 months. As Creative and Marketing Supervisor , you will:Propose, refine, and implement research-informed strategies to increase affinity for Metro among current riders, prospective riders, and other community members.Develop and update an annual calendar of campaigns, channels, and results reporting in coordination with direct reports, as well as with colleagues and teams across the agency.Prioritize which projects to pursue and select the appropriate investment of financial resources, staff time, and/or vendor contracts.Serve as direct manager to Metro’s Creative Team Lead, Marketing Team Lead, Program/Project Manager, Social Media Specialist, and Translation Coordinator.Provide counsel and assistance to other Metro work groups to meet their creative and marketing needs.Identify, select, and contract with consultants as needed to work on Metro communications, marketing and promotional campaigns.Propose and revise budget plans, and carefully track expenses and funding sources in coordination with administrators, colleagues, and other departments.Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. All employees are expected to model and apply our equity and social justice shared values, behaviors, and practices.We are looking for candidates who have:Minimum of ten years of experience developing and leading high-profile advertising, communications, and marketing campaigns that change behavior and/or shift perceptions.Minimum of three years of leadership and management experience, with a proven ability to foster a supportive, empowering team culture that promotes innovation and creative problem-solving.Effective in-person and written communications skills for interactions with and presentations to colleagues, customers, and partners.Expertise creating, updating, and tracking highly detailed and large-scope communications plans, and corresponding budgets and staffing rosters.Experience in reaching and marketing to diverse, multi-lingual audiences.Experience leveraging research to design creative and marketing strategies that effectively engage and persuade target audiences.Who May Apply: This position is open to all qualified candidates who meet the minimum qualifications.Selection Process : Applications will be reviewed as received, and they will be screened for clarity, completeness, and competitiveness. All materials will be evaluated for spelling, grammar, and punctuation usage.Application Process: Please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or have questions, please contact the recruiter listed on this job announcement.Required Materials:An accurate and up-to-date online King County application. Include relevant education and work history including at least 10 years of employment history (if you have 10 years or more).You may also submit the following, but these are not required:A one-page cover letter highlighting your relevant skills and experience for this position.One or more work samples (e.g., advertising or marketing campaign, communications plan, creative sample(s), results report, etc.).Your application may be rejected as incomplete if you do not include the relevant information. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state “see my resume” or “see my personnel file” are considered incomplete and will not be accepted.For more information regarding this recruitment, please contact: Jalynn Davis at jalydavis@kingcounty.govWork Location: King Street Center, 201 S Jackson St., Seattle, WA 98104.Union Representation: This position is represented by PROTEC17.Work Schedule: This hybrid role involves a mix of remote work and on-site responsibilities, with an expectation of being in the office for meetings, tasks, and assignments as needed. The workweek schedule is Monday through Friday, 8:00 am - 5:00 pm. This position is exempt from the provisions of the Fair Labor Standards Act and not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek.Teleworking Requirement: The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.Forbes named King County as one of Washington State's best employers.Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.To Apply: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.#J-18808-Ljbffr