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Envolve

Envolve is hiring: Community Manager in Memphis

Envolve, Memphis, TN, United States


Envolve Client Services Group owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Community Manager to work at the Parcels at Concourse located in Midtown Memphis, TN.

Community Manager:
Parcels Community Manager: Successfully operate and maintain the multifamily apartments to meet Crosstown Concourse's high standards and values. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

  • Accountable for all aspects of the day-to-day operation of assigned property.
  • Ensure that all physical aspects of the property are at all times fully functional and maintained.
  • Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
  • Achieve the highest possible net operating income through implementation of effective cost control.
  • Develop yearly operating and capital budget plans.
  • Monitor and enforce resident lease obligations.
  • Understand and maintain strict adherence to State and Federal Fair Housing Laws.
  • Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
  • Provide direction and oversight to property maintenance staff.
  • Ensure that units/space conditions are in market ready condition.
  • Promote and teach safe work practices and ensure all safety of site and the occupants.
  • Perform regular inspections of managed property.
  • Bid, negotiate and manage vendor service contracts and one-time projects.
  • Train and mentor office staff in an effort to implement sales and marketing materials.
  • Provide reports as required.
  • Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.


Primary Responsibilities:

Build strong relationships with the owners and management team, tenants, vendors, and contractors to manage a thriving apartment community, and collaborate to create a sense of community between Parcels residents and Concourse as a whole.
Generate and manage annual Parcels budget in the most efficient and profitable manner possible given existing market conditions and
consistent with the goals and objectives of both the Envolve Client Services Group and Crosstown Concourse. Prepare regular budget and operating report.
Recruit, train and mentor leasing staff and implement sales and marketing materials to maximize occupancy and rental income.
Recruit, hire and train a high-quality maintenance staff to ensure that all physical aspects of the property are fully functional and in an attractive condition. Perform regular inspections; recommend and coordinate necessary maintenance projects.
Maintain up-to-date knowledge of the property and competitive properties through consistent evaluation of market condition and trends.
Understand and maintain strict adherence to State and Federal Fair Housing Laws; communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.

This position requires an ongoing commitment to the following:

  • Even-tempered disposition.Ability to work under pressure in a composed, affable and courteous manner. Ability to work well with the public - often idiosyncratic and distinctive personalities and sensitive situations - with a composed and supportive attitude, and to exhibit a positive and gracious demeanor.
  • Enthusiastic, hospitable and positive.Ability to sustain an ongoing spirit of positivity in high-pressure and demanding situations. Great level of hospitality and enthusiasm for engaging others about Crosstown.
  • Collaborative. Ability to collaborate, give feedback and manage a high volume of correspondence in all forms of communication.
  • Accommodating.Ability to seek out supportive solutions to accommodate current and future residents
  • Receptive. Ability to accept and execute a wide range of tasks necessary to complete projects, including simple/basic tasks as well as highly detailed directives, regardless of scale


About Crosstown Concourse:

Once home to Memphis' leading employer, the historic 1.5-millionsquare-foot Sears, Roebuck & Co. warehouse and distribution center was built in 1927 and home to 1,500 employees who handled 45,000 orders daily.The building was abandoned in 1993 and stood vacant for more than 20 years, despite being one of Tennessee's largest structures. Reimagined and reopened in 2017 as Crosstown Concourse, the 16-acre campus is now a vibrant community anchor that goes "beyond mixed use" and includes housing, commercial and non-profit offices, restaurants and retail, as well as arts and culture, health and wellness, and educational tenants. The biggest adaptive reuse initiative in Tennessee and the largest LEED Platinum Certified adaptive reuse project in the world, the Crosstown "vertical village" is attempting to live out the notion of "better together" and become an inclusive microcosm of the city where a diverse range of people - ethnically, economically, professionally, and generationally - interact in meaningful and inspiring ways that improve the quality of life for everyone.

Vision:

To create moments of discovery for all.

Mission:

To use a building to change how people experience their lives, their neighborhood and their city by purposefully creating unexpected connections.

Guiding Principal:

We believe in the intersection of art, life, and civic drive, where life is lived as a creative process.Here, everyday activity captures the imagination, inspires curiosity and celebrates a mosaic of ideas, sounds, and spirits. Be part of the tapestry of people coming together to create, explore and change the world around us. Crosstown Concourse. Come Curious.

QUALIFICATIONS:

Minimum 3 years Community Manager or Assistant Manager experience or equivalent management experience. Drivers License required.

Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.

Ability to work effectively and lead the community staff in a fast paced, ever changing environment.

Solid multi-tasking skills along with the ability to meet deadlines.

Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.

Must be proficient with Microsoft Office (Excel, Word, and Outlook).

Willingness and ability to work weekends and holidays when the business requires.

Must be able to travel for training and occasional business meetings.

High School diploma or equivalent; some college strongly preferred.

Rate: 75K

BENEFITS:

  • Competitive salaries and bonuses
  • Medical
  • Dental
  • Vision
  • 401(k) plan with employer match
  • Short term disability
  • Long term disability
  • Life/AD&D
  • Paid Time Off
  • 11 paid holidays
  • Employee Assistance Program
  • Career advancement opportunities
  • Training and Development


Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)