Fashion Operations and Social Media Coordinator

JLorraine designs is your destination for meticulously hand-sewn and thoughtfully mass-produced designs. Our collections are a testament to the dedication and skill of our artisans, who bring each hand-sewn creation to life with precision and passion. Simultaneously, our mass-produced items offer a touch of our signature craftsmanship, ensuring that every piece tells a unique story. Unlike one-size-fits-all fashion, we embrace versatility and choice, allowing you to elevate your style with the timeless beauty of handcrafted couture or the ease of ready-to-wear fashion.Role DescriptionThis is a full-time on-site role for a Fashion Operations and Social Media Coordinator located in Los Angeles, CA which plays a crucial role in managing the brandss presence. As a Multifaceted Fashion Operations and Social Media Coordinator, you will be at the helm of coordinating a diverse array of responsibilities that span order fulfillment, customer engagement, influencer outreach, and overseeing handmade clothing production. Also you will be responsible for supporting the companys operations and engagement initiatives, managing and coordinating projects.This pivotal role requires a strategic mindset, impeccable organizational skills, and a passion for optimizing processes and enhancing brand presence.Responsibilities:Engage with customers through various channels and social outlets , promptly addressing inquiries and providing exceptional customer service. Respond professionally and timely.Customer service management in-store and onlineCollaborate with design and development teams to streamline production workflows for in store ordersLead the order fulfillment process, ensuring accurate and timely processing, packaging, and shipping.Inventory Management,Product Launch coordination including quality controlOversee the production of handmade clothing items, guaranteeing quality and efficiency.Monitor influencer content to align with brand guidelines and maintain consistency.Content and Creation managementCraft compelling communication to interact with 5 -8 influencers daily, fostering collaborative partnerships.Maintain accurate records of customer engagement, and influencer interactions.Collaborate with team to post daily on all social platformsManage the daily functions of the businessDevelop and implement e-commerce strategies to drive online sales and revenue growthManage all social media platforms and develop strategies to increase brand awareness and engagement, analytics and reportingCreating a systems and assigning roles for the operations to flow smoothly is a plusMaintain outstanding store condition and visual merchandising standardsConduct market research to identify consumer preferences and emerging trends that can influence product development and marketing strategies.QualificationsAssociate / Bachelors degree a plusKnowledge of fashion industry trends and social media platformsExperience in operations management and social media marketingAttention to detailKnowledge of marketing automation platformsStrong knowledge of e-commerce platforms and tools (e.g., Shopify, WooCommerce)Strong communication , multi-tasking abilities ,and organizational skillsProficient in digital marketing strategies, including SEO, SEM, PPC, email marketing, and social media advertisingBasic knowledge of graphic designs and content creation tools.Strong project management skills with the ability to prioritize tasks and meet deadlinesAbility to multitask and work in a fast-paced environmentProficiency in Microsoft Office, Adobe Creative Suite, and social media analytics toolsProblem SolverBilingual is a Plus