Sales Director - Audio Visual, Event Technology, Event Production Job at Pinnacl

DescriptionSales DirectorCompany OverviewPinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader.We empower you to tackle tough challengestodeliver unforgettable hospitality and live event experiences.Job Summary:The Sales Director plays a critical role within the In-Venue Sales Organization as they will beresponsiblefor driving and managing the sales efforts within their assigned hotel. This position will act as the PinnacleLive sales leader within the hotel, with a focus on building hotelrelationships, surpassing sales goals, andfacilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highlyinfluential and is responsible for driving the short- and long-term growth and profitability.Essential Functions:Enforce the Catalyst Sales Process for all hotel leads as directed by the NationalDirectorof Sales.Responsible for having a deep knowledge of Pinnacle Live's products and offeringswhiledisplayingpassion for learning and understanding new technologies.Communicate & collaborate effectively with the Venue Director on day-to-dateresponsibilities,serviceand client issues, hotel relationships, and management of the SalesManagers if applicable.Communicate & collaborate effectively with the National Director of Venue Sales on salesfunnelmanagement, sales strategies, and CRM management.Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-conventionand debrief meetings when applicable.Hire, manage, and continual development of the Sales Manager staff and ensure theyaredelivering "Gold Standard" customer experiences throughout the sales process, event execution,andpost event follow-up.Responsible for generating and revising scope of work, quotes, proposals, and contracts based onthe needs of large-scale hotel leads requiring AV products and services.Stay attuned to the Sales Managers' needs and have an open line of communication for them.Stay attuned to the needs of the Hotel Sales Team, keeping an open line of communication forthem.Coordinate with the Operations department to ensure successful events for our clientsProvide and measure accurate revenue forecasts for the sales team and leadership.Use creativity and collaboration to explore profitability, revenue opportunities, and clientretention.Responsible for selling profitable business that aligns with budget expectations, forecasting,reporting to support P&Lefforts andshould have a working understanding of a how a P&L works.Manage accurate and timely billing of events and clients through the sales team.Perform other duties as assigned.Education & Experience:Bachelor's degree in business or related fieldSales leadership roleMinimum of five (5) years' experience in a customer service facing roleMinimum of three (3) years' experience in a sales management roleStrong business communication, presentation, and writingskillsProficiency in CRM platforms, ability to generate high-quality insights into sales activity process Exceptional relationship builder, internally and externally Production and Staging experience within a hotel, venue, convention center, or traveling organization is requiredScenic andDecorexperience isrequiredRigging, Electrical, and Exhibit experience isrequiredRequired Skills & Knowledge:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.Experienced and passionate manager; excellent leadership skillsHighly skilled communicator; exceptional interpersonal and relationship-building skillsHighly skilled at project management; proven success working in a fast-pacedenvironment.Thrives in fast-paced environments, is flexible, and able to adapt to changingscenariosProblem solver mindset: ability to remove obstacles for clients through strong organizationalskillsHighly skilled customer service mindset: willing to go above and beyond for Pinnacle LiveclientsAbility to work within a fast-paced and evolving dynamic, welcomingchangeand navigatingconflicting priorities whenapplicable.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.Benefits:Performance based incentive plans on top of base salaryGenerous time off with PTO, holidays and sick/personal days401k with a contribution matchInsurances; health, vision, dental and morePinnacle Live is anE-verifyand Equal Employment Opportunity EmployerPinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion,belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.