Communication Specialist II Job at Pennymac in Fort Worth

PENNYMAC:

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day:

The Communication Specialist will be responsible for developing letters and billing statement messages in order to comply with ongoing communication requirements related to HAMP, Fannie Mae, Freddie Mac and FHA. As the Specialist, you will be responsible for meeting with various Servicing contacts on new letter requests, developing templates, obtaining Legal feedback and approval, and overseeing implementation with 3rd party print vendors.

The Communication Specialist will be responsible for the following:

• Oversee daily audit processes
• Daily management of print vendor relationships
• Track file transmissions and reconcile volumes
• Identify discrepancies and work internally/externally to resolve
• Quality and reconciliation reporting
• Tracking and managing vendor inventory
• UAT and project support
• Stay up to date with ongoing regulations and compliance requirements
• Ensure action items are followed through and completed in a timely manner
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organizations desired culture and values

What Youll Bring:

• Associates degree or equivalent work experience
• 7+ years of relevant work experience
• Knowledge of mortgage banking, specifically Default Servicing (i.e. collections, work-out, foreclosure, bankruptcy, etc.)
• Proficient in Word, Excel, Powerpoint and Visio
• Financial Services and, if possible, mortgage industry experience preferred

Why You Should Join:

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary:
$50,000 - $75,000

Work Model:
OFFICE