MidPen Housing
MidPen Housing is hiring: Assistant Community Manager in San Jose
MidPen Housing, San Jose, CA, United States
WHY MIDPEN
At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.
We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.
ABOUT PROPERTY MANAGEMENT
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.
BENEFITS AND COMPENSATION
In 2023, MidPen was again certified as an official Great Place to Work®, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.
PAY RANGE
$19.72 - $24.65 Hourly - Pay based on applicable experience and qualifications
POSITION OVERVIEW
As the Assistant Community Manager, you will report to the Community Manager. You'll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.
ESSENTIAL DUTIESSchedules income verification appointments, prepares and processes lease agreements and maintains housing wait listAssists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviewsIssues notices, schedules vacancies, prepares, and monitors turnover formsAssists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank depositsInspects property and identifies maintenance and security issuesSupports working relationships with local law enforcement and emergency agenciesCoordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely mannerMaintains resident and property files without compromising confidential informationCommunicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetingsPerforms other duties as assignedQUALIFICATIONS
To perform this job successfully, you must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.
Education and Experience
High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experienceKnowledge, Skills, and Abilities
Proficiency using MS Office and/or RealPage software systemPossess strong verbal and written communication skillsStrong customer service with the ability to achieve measurable resultsAbility to work independently with minimal supervision in a team-based environmentMust be well organized and detail-orientedMust possess a valid California Driver's License, proof of current auto insurance, and reliable transportationCommitment to the Mission and Values of MidPen Services and MidPen HousingPhysical Requirements
Constantly perform desk-based computer tasks, frequently sittingOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 poundsRarely twist/bend/stoop/squat, kneel/crawl
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.
We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.
ABOUT PROPERTY MANAGEMENT
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.
BENEFITS AND COMPENSATION
In 2023, MidPen was again certified as an official Great Place to Work®, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.
PAY RANGE
$19.72 - $24.65 Hourly - Pay based on applicable experience and qualifications
POSITION OVERVIEW
As the Assistant Community Manager, you will report to the Community Manager. You'll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.
ESSENTIAL DUTIESSchedules income verification appointments, prepares and processes lease agreements and maintains housing wait listAssists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviewsIssues notices, schedules vacancies, prepares, and monitors turnover formsAssists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank depositsInspects property and identifies maintenance and security issuesSupports working relationships with local law enforcement and emergency agenciesCoordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely mannerMaintains resident and property files without compromising confidential informationCommunicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetingsPerforms other duties as assignedQUALIFICATIONS
To perform this job successfully, you must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.
Education and Experience
High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experienceKnowledge, Skills, and Abilities
Proficiency using MS Office and/or RealPage software systemPossess strong verbal and written communication skillsStrong customer service with the ability to achieve measurable resultsAbility to work independently with minimal supervision in a team-based environmentMust be well organized and detail-orientedMust possess a valid California Driver's License, proof of current auto insurance, and reliable transportationCommitment to the Mission and Values of MidPen Services and MidPen HousingPhysical Requirements
Constantly perform desk-based computer tasks, frequently sittingOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 poundsRarely twist/bend/stoop/squat, kneel/crawl
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.