Content Creator Job at Insight Global in San Francisco

They are looking for someone to help w/ content generation. Someone who is familiar with content management systems and doing some technical writing for a none technical audience

Experience with HelpShift for content management would be a plus

How to, troubleshooting content for their players - self help step before reaching out to support team

As they have added more products this has been a burden on Kyle

None primary responsibilities - helping craft customer service macros for customer service to use

There may also be some interaction with their legal team, some articles may go under review from legal compliance team and integrating feedback into their drafts

Goal is to supplement marketing content creation

Update existing content

Someone who execute and produce

Work Projects/content related to Pokmon Go and Ingress regarding "how to play the game". Updating forums, graphs, FAQs,

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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* Plusses / Certs:

Experience working in gaming or mobile application development
* 1-3 years of experience in content management

Would like to see a writing sample prior to interviewing them

* Strong written and verbal communication

* Adept in project management, they will be juggling projects from multiple products and also experience working with localization team