Williams-Sonoma
Content Coordinator Job at Williams-Sonoma in San Francisco
Williams-Sonoma, San Francisco, CA, United States
Job Description
About the Team
Williams-Sonoma, Inc. is the premier specialty, multi-channel retailer of home furnishings and gourmet cookware in the United States. The Creative Team at Williams Sonoma is made up of designers, art directors, writers, social media experts, content creators and visual merchandisers who bring the Williams Sonoma brand to life across all channels and engage with our customers at every touch point. Within that, the Content Team manages organic social, video, editorial, and copy for catalog and website-that's where you come in.
About the Role
You will support the Williams Sonoma content team in executing the social media strategy across all Williams Sonoma channels, including Instagram, Facebook, TikTok, Pinterest, and YouTube. This includes managing and uploading creative assets and captions, scheduling posts across platforms, and drafting post captions. You will also support the team with research, project management, content planning and social media video production. This is a hands-on role for someone who loves food, content creation, and staying ahead of social media trends!
Responsibilities
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences-whatever they may be-are valued, explored, and appreciated. Together, we're creating a more just and inclusive company culture where the only criteria for advancement are:
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $28.00 - $33.00 hourly. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
About the Team
Williams-Sonoma, Inc. is the premier specialty, multi-channel retailer of home furnishings and gourmet cookware in the United States. The Creative Team at Williams Sonoma is made up of designers, art directors, writers, social media experts, content creators and visual merchandisers who bring the Williams Sonoma brand to life across all channels and engage with our customers at every touch point. Within that, the Content Team manages organic social, video, editorial, and copy for catalog and website-that's where you come in.
About the Role
You will support the Williams Sonoma content team in executing the social media strategy across all Williams Sonoma channels, including Instagram, Facebook, TikTok, Pinterest, and YouTube. This includes managing and uploading creative assets and captions, scheduling posts across platforms, and drafting post captions. You will also support the team with research, project management, content planning and social media video production. This is a hands-on role for someone who loves food, content creation, and staying ahead of social media trends!
Responsibilities
- Content and Platform Management
- Content Research, Planning, and Reporting
- Content Production
- Assist with on-set video production for social media-in the test kitchen, in store, and sometimes in-studio.
- Assist with post-production video editing
- Help draft social media post captions
- Account Management
- Manage content posting and scheduling on social channels, including uploading approved assets and copy, tagging products, and adding labels for analytics
- Upload video to Vimeo and YouTube and share links with internal teams
- Assist video manager on YouTube tagging and SEO
- Product page video support
- Become the in-house expert on our social media management platform and continually look for ways to optimize processes and improve reporting accuracy
- Monitor engagement across social channels, find UGC, and identify opportunities for community interaction
- Conduct competitive reviews and identify areas of opportunity for Williams Sonoma social media content and community engagement
- Develop and distribute a weekly industry news roundup
- Participate in content brainstorms and brief development for web and social media
- Contribute to lo-fi video pre-pro planning, including drafting scripts, requesting product, and confirming tech setup
- Assist in identifying social media content creators for collaborations
- Help pull content performance data and develop insights
- Manage file storage and organization within Sharepoint and Frame.io
- Keep shared tracking spreadsheets up-to-date
- Capture takeaways in meeting agendas and turn action items into Basecamp tasks, following up with team members as needed
- Liaise with the paid social team on post boosting requests
- Create and help populate decks for partner and vendor presentations, working cross-functionally with relevant teams to input and format information
- Bachelor's degree in social media marketing, media, communications, journalism or related field
- 1-2 years of hands-on experience managing social media channels at a brand or agency
- Excellent writing skills
- Experience or interest in developing social-first video content for TikTok and Instagram
- Highly organized and detail-oriented
- Passion for recipe and cooking content
- Excitement to learn about and test new social media features
- This role requires being onsite in the Van Ness office Monday through Thursday
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences-whatever they may be-are valued, explored, and appreciated. Together, we're creating a more just and inclusive company culture where the only criteria for advancement are:
- The quality of our work
- The contributions we make to our teams and the business
- Our ability to lead and connect
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $28.00 - $33.00 hourly. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.